Imaging Services Deputy Manager: Operations & Quality

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Deputy Manager in Diagnostic Imaging Services to provide corporate leadership and technical oversight across KPJ hospitals, ensuring standardised imaging policies, safety, and continuous improvement.

You will drive governance, digital transformation, accreditation readiness, and service optimisation, while coordinating with group procurement and hospital management on equipment, data analytics, and performance reporting.

Qualifications

• More than 10 years of experience in Diagnostic Imaging Services.
• Minimum 5 years in a managerial, leadership, or coordination role within a hospital or healthcare group setting.
• Exposure to corporate-level projects, audits, procurement, or transformation initiatives is an added advantage.

Responsibilities

• Provide corporate leadership and professional guidance in planning, standardisation, and delivery of Diagnostic Imaging Services across KPJ hospitals.
• Ensure radiographers are registered with the Malaysian Allied Health Professions Council and compliant with MOH regulations, MSQH standards, and JCI requirements.
• Develop and implement standardised group-wide imaging policies, protocols, SOPs, and best practices.
• Lead and coordinate quality assurance activities including clinical audits and site assessments.
• Monitor imaging-related incidents and drive corrective actions with relevant committees.
• Act as corporate technical advisor on operational challenges, service optimisation, and escalations.
• Provide technical input for imaging equipment procurement, replacement planning, and upgrades.
• Analyse equipment utilisation data and recommend efficiency improvements.
• Support service planning with Heads of Service and hospital leadership.
• Coordinate KPIs for Diagnostic Imaging Services and provide management with insights.
• Lead initiatives related to RIS, PACS, EMR integration, and digital imaging transformation including AI considerations.
• Plan and facilitate group-level training programmes for radiography staff.
• Support accreditation activities by acting as an internal surveyor.

Skills

Leadership

Stakeholder management

Communication

Project management

Regulatory compliance

Education

Diploma or Bachelor’s Degree in Diagnostic Imaging

Bachelor’s Degree in Business Administration/Health Services Management

Job description

KPJ Healthcare Berhad is seeking a Deputy Manager in Diagnostic Imaging Services to provide corporate leadership and technical oversight across KPJ hospitals, ensuring standardised imaging policies, safety, and continuous improvement.

You will drive governance, digital transformation, accreditation readiness, and service optimisation, while coordinating with group procurement and hospital management on equipment, data analytics, and performance reporting.