DEPUTY MANAGER, DIAGNOSTIC IMAGING SERVICES

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Deputy Manager in Diagnostic Imaging Services to provide corporate leadership and technical oversight across KPJ hospitals, ensuring standardised imaging policies, safety, and continuous improvement.

You will drive governance, digital transformation, accreditation readiness, and service optimisation, while coordinating with group procurement and hospital management on equipment, data analytics, and performance reporting.

Qualifications

• More than 10 years of experience in Diagnostic Imaging Services.
• Minimum 5 years in a managerial, leadership, or coordination role within a hospital or healthcare group setting.
• Exposure to corporate-level projects, audits, procurement, or transformation initiatives is an added advantage.

Responsibilities

• Provide corporate leadership and professional guidance in planning, standardisation, and delivery of Diagnostic Imaging Services across KPJ hospitals.
• Ensure radiographers are registered with the Malaysian Allied Health Professions Council and compliant with MOH regulations, MSQH standards, and JCI requirements.
• Develop and implement standardised group-wide imaging policies, protocols, SOPs, and best practices.
• Lead and coordinate quality assurance activities including clinical audits and site assessments.
• Monitor imaging-related incidents and drive corrective actions with relevant committees.
• Act as corporate technical advisor on operational challenges, service optimisation, and escalations.
• Provide technical input for imaging equipment procurement, replacement planning, and upgrades.
• Analyse equipment utilisation data and recommend efficiency improvements.
• Support service planning with Heads of Service and hospital leadership.
• Coordinate KPIs for Diagnostic Imaging Services and provide management with insights.
• Lead initiatives related to RIS, PACS, EMR integration, and digital imaging transformation including AI considerations.
• Plan and facilitate group-level training programmes for radiography staff.
• Support accreditation activities by acting as an internal surveyor.

Skills

Leadership

Stakeholder management

Communication

Project management

Regulatory compliance

Education

Diploma or Bachelor’s Degree in Diagnostic Imaging

Bachelor’s Degree in Business Administration/Health Services Management

Job description

DEPUTY MANAGER, DIAGNOSTIC IMAGING SERVICES

The Corporate Radiographer provides corporate-level leadership, coordination, and technical oversight to ensure the standardisation, quality, safety, and continuous improvement of Diagnostic Imaging Services across KPJ hospitals. The role supports governance, service optimisation, digital transformation, regulatory compliance, and strategic initiatives at group level.

JOB DESCRIPTION

• Provide corporate leadership and professional guidance in the planning, standardisation, and delivery of Diagnostic Imaging Services across all KPJ hospitals.
• Ensure all radiographers within the KPJ Group are appropriately registered with the Malaysian Allied Health Professions Council and comply with applicable Ministry of Health regulations, MSQH standards, and JCI requirements.
• Develop, review, and implement standardised group-wide imaging policies, protocols, SOPs, and best practices to ensure consistency and quality of care.
• Lead and coordinate quality assurance activities, including clinical audits, site assessments, and internal surveys, with emphasis on patient safety, radiation safety, and service quality.
• Monitor imaging-related clinical incidents and near misses, analyse trends, and drive corrective and preventive actions in collaboration with hospitals and relevant committees.
• Act as a corporate technical advisor to hospitals, providing support on operational challenges, service optimisation, and imaging-related escalations.
• Conduct feasibility studies and provide technical input for imaging equipment procurement, replacement planning, and technology upgrades in collaboration with Group Procurement and hospital management.
• Analyse equipment utilisation data by modality, identify underutilised resources, and recommend strategies to improve efficiency, productivity, and return on investment.
• Support strategic service planning for Diagnostic Imaging Services by working closely with Heads of Service, hospital leadership, and regional management.
• Coordinate and monitor key performance indicators for Diagnostic Imaging Services at hospital and group levels, and provide regular performance insights to management.
• Lead and support initiatives related to RIS, PACS, EMR integration, and digital imaging transformation, including exploration of AI-assisted diagnostic technologies.
• Plan, organise, and facilitate group-level training programmes, workshops, and competency development initiatives for radiography staff.
• Support MSQH and JCI accreditation activities by acting as an internal surveyor and promoting multidisciplinary collaboration during audit and accreditation cycles.
• Collaborate with clinical teams, marketing, and corporate stakeholders to support service development, branding, and inter-hospital collaboration.
• Contribute to group transformation initiatives, cost optimisation strategies, and service expansion projects related to Diagnostic Imaging Services.
• Perform any other duties as assigned by the Head of Pharmacy and Allied Health Services or KPJ Healthcare Berhad Management, in line with corporate objectives.

JOB REQUIREMENT

Education:

• Diploma or Bachelor’s Degree in Diagnostic Imaging, Medical Imaging, or equivalent.
• Bachelor’s Degree in Business Administration, Health Services Management, or related field is an added advantage.
• Relevant extensive experience may be considered in lieu of specific academic qualifications.

Knowledge and Experiences:

• More than 10 years of experience in Diagnostic Imaging Services.
• Minimum 5 years in a managerial, leadership, or coordination role within a hospital or healthcare group setting.
• Exposure to corporate-level projects, audits, procurement, or transformation initiatives is an added advantage.
• Strong knowledge of diagnostic imaging modalities including X-ray, CT, MRI, ultrasound, fluoroscopy, and related technologies.
• Sound understanding of MOH regulations, radiation safety requirements, MSQH standards, and JCI accreditation related to Diagnostic Imaging Services.
• Knowledge of imaging equipment specifications, procurement processes, and asset lifecycle management.
• Ability to analyse service data, utilisation trends, and performance indicators.
• Project management and change management capabilities, including exposure to lean or process improvement methodologies.
• Strong communication, stakeholder engagement, and negotiation skills.
• High level of professionalism, integrity, accountability, and self-management.

Personal attributes

• Proactive
• Interpersonal skills
• Integrity
• Self-management
• Decision making
• Teamwork

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Healthcare Services More than 10,000 employees

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.