Identity & Access Operations Lead

Thornton Tomasetti; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

Abbott Laboratories is seeking an Identity & Access Management Operations Lead in Kuala Lumpur to direct regional IAM, PAM, and directory services. You will manage high-volume identity workflows, establish governance, and collaborate with cross-functional teams across engineering and security.

The role requires 10+ years in IT with IAM exposure, strong stakeholder management, and experience with SailPoint IIQ, Entra ID, Active Directory, and BeyondTrust tools.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years in IT with experience in IAM or related areas.
• Minimum of 5+ years implementing and supporting enterprise IAM solutions or related environments including Active Directory, SailPoint Identity Security Cloud / IIQ, BeyondTrust Password Safe / Privileged Remote Access, and Entra ID.
• Minimum of 5+ years developing technical strategies, architecture, and roadmaps.
• 5+ years of leading global operations teams.
• Understanding of audit and compliance requirements and processes.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead regional operational teams responsible for IAM, PAM, directory services, and related cybersecurity tools.
• Ensure reliable execution of high-volume identity processes such as access requests, provisioning, and recertification.
• Act as primary escalation point for operational issues and drive service health and uptime.
• Oversee governance, risk, and compliance activities with security policies.
• Manage platforms like SailPoint ISC/IIQ, Entra ID, Active Directory, BeyondTrust tools, PKI, LDAP, and ADFS.
• Develop automation to reduce manual effort and build operational dashboards.
• Lead regionally distributed teams and coordinate with global partners.

Skills

IAM operations

PAM

Active Directory

SailPoint IIQ

Entra ID

BeyondTrust Password Safe

Privileged Access

LDAP

Education

Bachelor's degree or equivalent experience

Tools

SailPoint IIQ

Entra ID

Active Directory

BeyondTrust Password Safe

Privileged Remote Access

LDAP

ADFS

PKI

NPS

Job description

Abbott Laboratories is seeking an Identity & Access Management Operations Lead in Kuala Lumpur to direct regional IAM, PAM, and directory services. You will manage high-volume identity workflows, establish governance, and collaborate with cross-functional teams across engineering and security.

The role requires 10+ years in IT with IAM exposure, strong stakeholder management, and experience with SailPoint IIQ, Entra ID, Active Directory, and BeyondTrust tools.