ICT Support Executive: ELV & Security Systems Specialist

TRIANON SDN BHD; Kuching; On-site; MYR 24,000 - 36,000; Full time

Job summary

Trianon Sdn. Bhd. is seeking an ICT Support Executive to be the frontline troubleshooter for internal IT infrastructure and to support ELV, EAC, and security system projects.

The role is ideal for a motivated fresh graduate looking to learn on the job and apply basic programming skills to real-world hardware and software integrations. Key responsibilities include troubleshooting hardware, software, and networks, learning and deploying proprietary project software (including access control and

Qualifications

• Diploma in Information Technology, Computer Science, Software Engineering or related technical discipline.
• Proven ability to act as a quick learner, especially with new proprietary software.
• Foundational understanding of IP networking, hardware troubleshooting, and Windows operating systems.

Responsibilities

• Provide day-to-day IT support for internal hardware, software, and network operations, ensuring minimal downtime for office operations.
• Learn, deploy, and troubleshoot proprietary software for engineering projects, including access control platforms and CCTV systems.
• Use basic programming and scripting knowledge to assist with system configurations and automate routine tasks.
• Assist in setting up and maintaining network environments, including router configuration and IP addressing, for internal and on-site client projects.
• Maintain accurate records of IT assets, software licenses, network configurations, and troubleshooting procedures.

Skills

IT troubleshooting

IP networking

Windows OS

Hardware basics

Education

Diploma in Information Technology/Computer Science/Software Engineering

Tools

Windows OS

CCTV software

Networking equipment (routers)

Job description

Trianon Sdn. Bhd. is seeking an ICT Support Executive to be the frontline troubleshooter for internal IT infrastructure and to support ELV, EAC, and security system projects.

The role is ideal for a motivated fresh graduate looking to learn on the job and apply basic programming skills to real-world hardware and software integrations. Key responsibilities include troubleshooting hardware, software, and networks, learning and deploying proprietary project software (including access control and