ICT Consultant

CBRE; Johor Bahru; On-site; MYR 90,000 - 130,000; Full time

Job summary

CBRE in Malaysia is seeking an ICT consultant to provide advanced administrative support to the project management team, including documentation, financial modeling, reconciliations, and reporting. You will help manage project administer policies, train staff, and produce complex client reports, while applying CBRE RISE values and maintaining standardized practices to meet deadlines.

Applicants should have a degree and 5–10 years of relevant experience, strong MS Office skills, and solid

Qualifications

• Bachelor's degree preferred with 5-10 years of relevant experience.
• Understanding of procedures and standards to solve slightly complex problems.
• Ability to analyze solutions using technical experience to apply judgment.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills for complex calculations.

Responsibilities

• Serve as primary IT department contact for tracking desktop hardware and software issues.
• Develop and monitor adherence to project administrative practices and policies.
• Create and maintain project policies and directives in the operations manual.
• Troubleshoot and resolve inquiries concerning performance reports and project data.
• Schedule training on software applications for internal and external users.
• Oversee team close-out procedures.
• Prepare complex client reports as required.
• Train and provide guidance to new and junior team members on policies and administration.
• Apply standard principles to accomplish tasks and solve routine problems.
• Lead by example and model CBRE RISE values.
• Explain complex information in straightforward terms.

Skills

MS Office

Financial modeling

Documentation

Project administration

Analytical thinking

Education

Bachelor's degree

Job description

About The Role

As an ICT consultant, you be responsible for providing advanced administrative support to the project management team. This includes documentation preparation, escalation for commitment, financial modeling, financial reconciliations, and reporting.

This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion.

What You’ll Do

• Point of contact to the IT department on tracking desktop hardware and software issues.
• Manage the implementation of and monitor adherence to project administrative practices and policies.
• Create and maintain project policies and directives within the project operations manual.
• Troubleshoot and resolve internal and external customer inquiries concerning performance reports and project tracking system data. Audit, solicit, and report on key performance indicators.
• Schedule internal and external customer training on software applications.
• Oversee team close-out procedures.
• Prepare complex and special client reports as required.
• Train and provide guidance to new and junior team members on policies and administration.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

What You’ll Need:

• Bachelor's Degree preferred with 5-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.