Hybrid Business Analyst - Change & Transformation (Banking)

HSBC; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

HSBC Holdings plc in Kuala Lumpur seeks a qualified Business Analyst to partner with business teams in Global Chief Operating Office Transformation Services. You will conceptualize solutions, map AS-IS and TO-BE processes, and gather requirements to deliver outcomes on time and within budget.

This role sits in a hybrid environment supporting large-scale change across HSBC. Ideal candidates have 5+ years in change programs within banking, strong stakeholder management, and experience with

Qualifications

• Five years of experience in change environments across strategy, design and delivery.
• Experience in banking/financial services change and transformation.
• Independent stakeholder management with clear communication and governance.
• Ability to navigate complex organisations using formal and informal networks.
• Experience with end-to-end project lifecycle in banking transformations.
• Knowledge of consulting and Change Frameworks; Agile and Waterfall methods.

Responsibilities

• Propose and govern ideas to streamline processes and governance.
• Align deliverables with business strategy and priorities.
• Support project governance, risks, issues and escalation for effective solutions.
• Capture requirements, validate with stakeholders and obtain sign-off.
• Design operating models and target state solutions; ensure traceability of requirements.
• Plan deployment activities and ensure business readiness and sign-offs.
• Evolve design to meet requirements and test coverage with stakeholders.

Skills

Change management

Business analysis

Stakeholder management

PowerPoint

Excel

Project governance

Agile/Waterfall

Tools

PowerPoint

Excel

Job description

HSBC Holdings plc in Kuala Lumpur seeks a qualified Business Analyst to partner with business teams in Global Chief Operating Office Transformation Services. You will conceptualize solutions, map AS-IS and TO-BE processes, and gather requirements to deliver outcomes on time and within budget.

This role sits in a hybrid environment supporting large-scale change across HSBC. Ideal candidates have 5+ years in change programs within banking, strong stakeholder management, and experience with