Associate Transformation & Change Analyst

HSBC; Kampung Malaysia Tambahan; On-site; MYR 60,000 - 90,000; Full time

Job summary

HSBC Holdings plc in Malaysia is seeking an Associate Business Analyst to join the Global Chief Operating Office (GCOO) Transformation Services. You will work with business teams to translate requirements, design future state processes and support delivery across projects.

You will help manage stakeholder expectations, develop business cases, and ensure alignment with HSBC strategy while following Change Framework and agile/waterfall methodologies.

Qualifications

• At least 2 years of experience in change environments across strategy, design (consulting), initiation and delivery.
• Experience in banking change and business transformation projects.
• Demonstrated ability to independently build, maintain and navigate the organization using formal/informal networking skills.
• Experience in supporting end-to-end project lifecycle from initiation to closure with knowledge of consulting and Change Frameworks, Agile and Waterfall methodologies.

Responsibilities

• Support design problem solving approaches and frameworks (incl. target operating models, process and system transformation).
• Elicit requirements, refine and obtain sign-off from stakeholders, including managing conflicting requirements.
• Articulate complex information clearly and structure it for different audiences.
• Monitor governance plans, risks and issues and escalate when necessary with effective communications.
• Support deployment activities including business readiness, pre-requisites and post-deployment checks.

Skills

Stakeholder management

Communication

Problem solving

Change management

Business analysis

Tools

PowerPoint

Excel

Job description

HSBC Holdings plc in Malaysia is seeking an Associate Business Analyst to join the Global Chief Operating Office (GCOO) Transformation Services. You will work with business teams to translate requirements, design future state processes and support delivery across projects.

You will help manage stakeholder expectations, develop business cases, and ensure alignment with HSBC strategy while following Change Framework and agile/waterfall methodologies.