HR Solutions Manager - Malaysia & Singapore

SBM Offshore N.V.; Kuala Lumpur; On-site; MYR 120,000 - 240,000; Full time

Job summary

SBM Offshore N.V. in Kuala Lumpur, Malaysia, seeks an experienced HR Solutions Manager to lead International Mobility Inbound, local Contingent Workforce, HR Admin and Payroll and Benefits across the CBSC region.

You will drive sustainable HR processes, develop leadership, and accelerate business performance while ensuring high-quality HR services. The role requires 8–10 years of HR experience with at least 5 years in a leadership position, strong English communication, and expertise in HRIS

Qualifications

• Bachelor or Master’s degree in HR, Psychology or Business Administration.
• 8-10 yearsâ€? relevant HR experience, of which at least 5 in leading a team.
• Good English verbal and written communication skills.
• Experience with high level of customer service deliverables preferred.
• Experience in process optimization and continuous improvement preferred.
• Ability to work independently and effectively prioritize work and manage deadlines.
• Ability to multitask simultaneously and successfully.
• Proficient attention to detail.
• Excellent interpersonal and relationship management skills.
• Ability to communicate, coach and influence internal and external stakeholders.
• Ability to work in a fast-paced and changing environment.
• Strong follow-through skills and ability to resolve issues promptly.
• Demonstrate problem-solving ability.
• Ability to maintain highly confidential employee information and files.
• Experience with HRIS (SuccessFactors), MS Office and ServiceNow preferred.

Responsibilities

• Implement the relevant HR processes in your region according to CBSC policies.
• Ensure appropriate and good quality of HR services for the HRBPs.
• Manage, lead and develop your team to ensure a positive and efficient customer service experience through effective delivery and execution of HR services and processes.
• Manage a full range of HR related Admin tasks for Employees, International assignees or Contingent Workers, and the associated applications.
• Ensure Homogenous application of end-to-end processes within your CBSC region.
• Participate in collaboration with the HRIS team to design technology solutions required to administer program expectations at the appropriate scale of business need.
• Keep staff up to date on relevant continuous regulatory changes.
• Solid process improvement capabilities which include the ability to lead, facilitate, influence, and organize.
• Support your team with resolving requests and responding to inquiries within the ServiceNow system across a wide variety of HR questions related to Pension, Onboarding, Leave of Absence, Benefits and Employment Relations issues.
• Produce reports and analyze data when required.

Skills

HR Leadership

Customer service

Process optimization

Independent work

Multitasking

Attention to detail

Interpersonal skills

Stakeholder communication

Change management

English proficiency

HRIS

MS Office

ServiceNow

Education

Bachelor or Master’s degree in HR, Psychology or Business Administration

Tools

SuccessFactors

MS Office

ServiceNow

Job description

Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore’s True. Blue. Transition. - shaping the future of energy, and beyond.

About Us

SBM Offshore is a global leader in deepwater ocean infrastructure, delivering floating production solutions across the full asset lifecycle—from design and construction to installation and operation. Supported by a global team of more than 8,000 professionals, the Company operates a long-term, asset-backed business model that delivers high-availability assets and predictable cash flows. SBM Offshore combines engineering expertise, operational reliability, and selective innovation to support safe, efficient, and lower-carbon energy production, while extending its capabilities into new opportunities across the blue economy.

Purpose

• The HR Solutions Manager is accountable for implementing CBSC HR strategies for International Mobility Inbound (IM), local Contingent Workforce (CWF), HR Admin and Payroll and Benefits that support company’s objectives, to ensure sustainable processes, grow leadership excellence and accelerate business performance and sustainable growth within their respective CBSC region.
• The HR Solutions Manager is leading the International Mobility Inbound, the CWF, HR Admin and Payroll teams in their respective CBSC region.

Responsibilities

• You are responsible to implement the relevant HR processes in your region according to CBSC policies.
• Ensure appropriate and good quality of HR services for the HRBPs
• Manage, lead and develop your team to ensure a positive and efficient customer service experience through effective delivery and execution of HR services and processes
• Manage a full range of HR related Admin tasks for Employees, International assignees or Contingent Workers, and the associated applications.
• Ensure Homogenous application of end-to-end processes within your CBSC region.
• Participate in collaboration with the HRIS team to design technology solutions required to administer program expectations at the appropriate scale of business need.
• Keep staff up to date on relevant continuous regulatory changes.
• Solid process improvement capabilities which include the ability to lead, facilitate, influence, and organize
• Support your team with resolving requests and responding to inquiries within the ServiceNow system across a wide variety of HR questions related to Pension, Onboarding, Leave of Absence, Benefits and Employment Relations issues.
• Produce reports and analyze data when required.

Education

• Bachelor or Master’s degree in HR, Psychology or Business Administration

Experience

• Minimum 8-10 yearsâ relevant HR experience, of which at least 5 in leading a team
• Good English verbal and written communication skills
• Experience with high level of customer service deliverables preferred
• Experience in process optimization and continuous improvement preferred
• Ability to work independently and effectively prioritize work and manage deadlines
• Ability to multitask simultaneously and successfully
• Proficient attention to detail
• Excellent interpersonal and relationship management skills
• Ability to communicate, coach and influence internal and external stakeholders
• Ability to work in a fast-paced and changing environment
• Strong follow-through skills and ability to resolve issues promptly
• Demonstrate problem-solving ability
• Ability to maintain highly confidential employee information and files
• Experience with HRIS (SuccessFactors), MS Office and ServiceNow preferred

Functional Competencies

• Contingent Workforce Management
• Workforce planning
• Analytics and reporting
• People engagement
• Business Partnering
• Payroll
• Change Management
• International mobility
• External benchmark
• Personnel administration

GENERAL INFORMATION

SBM Offshore N.V. is a listed holding company that is headquartered in Amsterdam. It holds direct and indirect interests in other companies that collectively with SBM Offshore N.V. form the SBM Offshore Group (“the Company”). For further information, please visit our website at www.sbmoffshore.com. The companies in which SBM Offshore N.V., directly and indirectly, owns investments are separate entities.

SBM Offshore is proud to be an Equal Employment Opportunity and Affordative Action employer. SBM Offshore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.