Global HR Solutions Manager — Mobility, Payroll & Admin

SBM MALAYSIA SDN BHD; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

SBM Offshore is seeking an HR Solutions Manager for Malaysia & Singapore to drive CBSC HR strategies across IM, local CWF, HR Admin and Payroll & Benefits, ensuring sustainable processes and strong leadership within the CBSC region.

The role leads International Mobility Inbound, CWF, HR Admin and Payroll teams, partnering with HRIS and ServiceNow, delivering high-quality HR services while guiding change and process improvements in a fast-paced, global energy company.

Qualifications

• Bachelor or Master’s degree in HR, Psychology or Business Administration.
• 8–10 years’ HR experience including at least 5 in leading a team.
• Strong English language skills (verbal and written).
• Experience with high-level customer service deliverables preferred.
• Process optimization and continuous improvement experience preferred.
• Ability to work independently, prioritize work and meet deadlines.
• Experience with HRIS (SuccessFactors), MS Office and ServiceNow preferred.

Responsibilities

• Implement relevant HR processes in your region according to CBSC policies.
• Ensure appropriate and high quality HR services for HRBPs.
• Lead and develop your team to ensure efficient customer service through HR services and processes.
• Manage HR admin tasks for employees, international assignees or contingent workers.
• Ensure homogeneous end-to-end processes within the CBSC region.
• Collaborate with the HRIS team to design tech solutions for program administration at scale.
• Keep staff updated on regulatory changes.
• Demonstrate process improvement abilities including leading, facilitating, and organizing.
• Support the team with requests in ServiceNow across Pension, Onboarding, Leave, Benefits and Employment relations issues.
• Produce reports and analyze data when required.

Education

Bachelor or Master’s degree in HR, Psychology or Business Administration

Tools

SuccessFactors

MS Office

ServiceNow

Job description

SBM Offshore is seeking an HR Solutions Manager for Malaysia & Singapore to drive CBSC HR strategies across IM, local CWF, HR Admin and Payroll & Benefits, ensuring sustainable processes and strong leadership within the CBSC region.

The role leads International Mobility Inbound, CWF, HR Admin and Payroll teams, partnering with HRIS and ServiceNow, delivering high-quality HR services while guiding change and process improvements in a fast-paced, global energy company.