HR Manager (People & Culture)

KOLs.Asia; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A full-service influencer marketing agency based in Malaysia is seeking a skilled HR Generalist to oversee HR functions, including recruitment, performance management, and compliance with employment laws. The ideal candidate has a Bachelor's Degree in HR, more than 5 years of experience, and strong knowledge of Malaysian labor regulations. You will play a crucial role in supporting the company's growth and cultivating a positive workplace culture.

Benefits

Generous incentive structures

Supportive community

Opportunities for career progression

Qualifications

• Minimum 5 years of HR generalist experience.
• At least 2 years in a managerial/supervisory role.
• Experience in handling Industrial Relations cases.

Responsibilities

• Manage end-to-end recruitment process.
• Organize and oversee performance reviews.
• Ensure compliance with Malaysian laws.

Skills

Strong knowledge of Malaysian Employment Act

Excellent communication skills

High integrity

Detail-oriented

Proficiency in digital tools

Education

Bachelor’s Degree in Human Resources

Tools

Asana

Docusign

Google Workspace

Job description

What is a HR Generalist?

A HR Generalist is an all-rounder who will assist in running the daily functions of the Human Resource (HR) department including, but not limited to hiring and interviewing staff, administering benefits and leave, enforcing company policies and practice, and scheduling performance management meetings. You will be working alongside the Chief Executive Officer to grow the department and help smoothen processes to increase the proficiency of the HR department within the organization.

The Primary Responsibilities of a Human Resource Generalist

Talent Acquisition & Onboarding

• Manage end-to-end recruitment process: job postings, candidate sourcing, interviews, background checks, and offers.
• Facilitate onboarding and orientation programs to ensure a smooth transition for new hires.
• Collaborate with hiring managers to identify staffing needs and develop workforce plans.

Employee Relations & Industrial Relations

• Be a pillar of support to employees and potential applicants.
• Manage employment-related inquiries from applicants, employees, and supervisors.
• Attend inquiries about HR-related topics such as leave, payroll, and compensation, and resolve any issues that may arise.
• Escalate complex or sensitive matters to appropriate staff or management.
• Handle disciplinary issues, grievances, and disputes in compliance with Malaysian Labour Laws.
• Lead Industrial Relations (IR) cases, including domestic inquiries, warning letters, and liaison with external bodies if required.
• Foster a positive, inclusive, and productive workplace culture aligned with company values.

Performance Management & Development

• Organize and oversee quarterly and annual performance reviews.
• Undertake tasks around performance management including improvement plans, coaching, and career progression.
• Guide managers and employees on performance improvement plans (PIPs), career development, and succession planning.
• Partner with department heads to identify skill gaps and execute training & development initiatives.
• Gather and analyze HR metrics such as hiring duration, turnover rates, and employee productivity.

Compensation, Benefits & Payroll Support

• Oversee administration of employee benefits, allowances, medical/wellness claims, and leave entitlements.
• Support payroll preparation by ensuring accurate and timely submission of employee records, deductions, and statutory contributions.
• Enhance employee job satisfaction by resolving issues promptly, applying new perks and benefits, and organizing team-building activities.
• Review and recommend competitive compensation packages in line with market standards.

Statutory Compliance & Government Submissions

• Ensure compliance with Malaysian employment laws, regulations, and statutory requirements.
• Manage all government submissions and paperwork including:
• CP22 (Notification of new employee)
• CP22A (Notification of cessation of employment)
• CP38 (Additional monthly tax deduction orders)
• EA Form (Annual employee income statement)
• Form E (Employer’s return of remuneration)
• Maintain knowledge of regulatory changes, best practices, and employment law to mitigate risks for the organization.

HR Policies, Systems & Administration

• Assist in the development, implementation, and review of HR policies and processes for the well-being of employees.
• Promote HR programs to create an efficient and conflict-free workplace.
• Maintain accurate and confidential employee files and records in both electronic and paper formats.
• Support HR digitalization by managing HRIS systems for efficiency in leave, payroll, and claims.
• Organize employee engagement programs, wellness initiatives, and recognition schemes.
• Perform other HR-related duties as assigned.

The Ideal Candidate’s Skills

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• Minimum 5 years of HR generalist experience, with at least 2 years in a managerial/supervisory role.
• Strong knowledge of Malaysian Employment Act, Industrial Relations Act, and statutory HR filings (CP22, CP22A, CP38, EA, Form E).
• Experience in handling Industrial Relations cases, disciplinary actions, and employee engagement.
• Proficiency in digital tools and HR digitalization, including Asana (project management), Docusign (e-signatures), and Google Workspace (Meet, Gmail, Sheets).
• Excellent communication, interpersonal, and problem-solving skills.
• High integrity, detail-oriented, and ability to handle confidential information with discretion.
• Proficiency in/or efficient in learning HRMS and talent management systems

The Ideal Candidate’s Attitude

We want candidates who put altruism at the forefront of their actions and attitude.

It is especially important for candidates looking for a placement within the HR department to also be a “people person”. We’re looking for candidates who connect with people with their heart, so that we create an environment where our team can feel comfortable and safe to be able to speak openly. This is due to the fact we value the opinions and new ideas of each individual who contributes to the growth of the company.

Ideal candidates should enjoy forming relationships and meeting new people as a large part of this role revolves around understanding the people in the company and being able to show empathy at all levels. Candidates who embody our core values of altruism, empathy, kindness and inclusiveness are strongly favored as we strive for all our people to have a sense of belonging and happiness in the workplace.

As the company continues to expand, the HR department will act as the backbone to support the expansion. While KOLs.Asia grows, we will ensure all our employees grow alongside us.

What will you achieve from working with us?

KOLs.Asia embraces a strong, values-driven culture. This spirit has transcended from our CEO to every individual in all of our teams. Many of our employees have expressed that they have experienced exponential growth with an ascending learning curve. You will have the opportunity to build meaningful connections and relationships with different brands, influencers, as well as other industry professionals. At the same time, hone and sharpen your creativity, people and time management skills.

We fully embody the “work hard, play hard” attitude and seize every opportunity to celebrate successes. We’re high growth, high performance with clear career progression paths laid out for every role and opportunities to advance based on merit - everyone in the company will have a share in the company’s success through generous incentive structures. Most importantly, we’re a supportive community that cares about each other regardless of role.

Be a Part of a Growing Team

We have always been growing at a rapid speed over the years due to the nature of social media and the influencer marketing industry. Our growth was further accelerated amidst the pandemic as we grew from a team of around 20 employees in 2020 to over 70 employees as of today. We foresee expanding even more in the near future as the influencer marketing industry continues to mature and eyeballs on digital content have become a vital part of any brand’s marketing strategy. We’re excited for you to be a part of our growth and provide an environment filled with opportunities for you to reach your full potential.

Company Background

KOLs.Asia is a full-service influencer marketing agency and is equipped with the best-in-class proprietary partner technology to unlock valuable growth equity for brands.

We’re driven by awesome human beings with a mission to empower creative talents. Additionally, every action we take revolves around our ethos of altruism, passion, growth, empathy and integrity. The KOLs.Asia team emits an enthusiastic spirit and this is further emphasized with our company tagline, “let’s do epic shit!”.