HR Generalist, IKEA Kuching

Ikano-Retail; Kuching; On-site; MYR 60,000 - 90,000; Full time

Job summary

IKEA Kuching is seeking an HR Generalist to be a trusted People partner across the full employee lifecycle, delivering operational HR excellence in a multi-skilled store environment.

In this role you will support recruitment, onboarding, payroll coordination, learning & development, performance management and employee engagement while collaborating with store leaders to drive business results.

Qualifications

• Broad experience across HR functions including administration, recruitment, payroll, and learning & development.
• Good understanding of Malaysian employment legislation and HR best practices.
• Passionate about people and partnering with leaders to create a positive co-worker experience.
• Strong communication and collaboration across functions.
• Organised, detail-oriented, and able to manage multiple priorities in a fast-paced retail environment.
• Ability to work independently while collaborating with cross-functional teams.
• Thrives in a multi-skilled environment with flexibility and teamwork.

Responsibilities

• Deliver HR administration across the employee lifecycle, ensuring accurate documentation and compliance.
• Support recruitment, onboarding and new co-worker integration.
• Coordinate payroll administration and HR operational processes.
• Coordinate learning and development activities, mandatory training and onboarding programmes.
• Support performance management, employee engagement and organisational development initiatives.
• Partner with leaders to provide day-to-day People support and advice.
• Maintain HR systems, reports and employee records with accuracy and confidentiality.
• Support HR and cross-functional projects that strengthen business performance.
• Embrace our multi-skilled working model by contributing to commercial, sales and operational activities whenever business needs require.

Skills

HR administration

Recruitment

Payroll coordination

Learning & development

Employee engagement

Communication

Organisational skills

Independent working

Collaboration

Job description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women, and the environment.

Job Description

As a HR Generalist at IKEA Kuching, you will be a trusted People partner supporting our co-workers and leaders across the full employee lifecycle. You will deliver operational HR excellence while helping build an engaging workplace where people can grow and perform at their best.

As part of our small-store concept, this is a multi-skilled role. In addition to your People responsibilities, you will work closely with the wider store team and be ready to support commercial, sales and operational activities whenever business needs require. Together, we succeed as IKEA Team.

Your assignment

• Deliver HR administration across the employee lifecycle, ensuring accurate documentation and compliance.
• Support recruitment, onboarding and new co-worker integration.
• Coordinate payroll administration and HR operational processes.
• Coordinate learning and development activities, mandatory training and onboarding programmes.
• Support performance management, employee engagement and organisational development initiatives.
• Partner with leaders to provide day-to-day People support and advice.
• Maintain HR systems, reports and employee records with accuracy and confidentiality.
• Support HR and cross-functional projects that strengthen business performance.
• Embrace our multi-skilled working model by contributing to commercial, sales and operational activities whenever business needs require.

Scope of Responsibility

The HR Generalist will oversee and coordinate the People & Culture (HR) of IKEA Kuching, including:

• Ensure HR operational processes are delivered accurately, efficiently and in compliance with company standards.
• Ensure HR administration, payroll coordination and employee documentation remain complete and audit-ready.
• Ensure learning records and mandatory training compliance are maintained.
• Promote a positive, engaging and inclusive co-worker experience.
• Support the implementation of People priorities that contribute to business objectives.
• Support the Store Manager and business leaders on people-related matters.
• Contribute to succession planning, talent development and leadership capability building.
• Collaborate with Country HR, Centres of Expertise and HR Services to implement People initiatives.
• Reinforce IKEA culture, values and diversity & inclusion across the store.
• Foster strong cross-functional collaboration to deliver business and customer outcomes

Qualifications

We are looking for someone who:

• Has broad experience across the Human Resources function, including HR administration, recruitment, payroll coordination and learning & development.
• Has a good understanding of Malaysian employment legislation and HR best practices.
• Is passionate about people and enjoys partnering with leaders to create a positive co-worker experience.
• Builds strong working relationships through effective communication and collaboration.
• Is organised, detail-oriented and able to manage multiple priorities in a fast-paced retail environment.
• Is comfortable working independently while collaborating across different functions.
• Thrives in a multi-skilled environment, where flexibility and teamwork are essential to support both People and overall store operations.
• Is adaptable, proactive and enjoys learning new skills while contributing to the success of the business.
• Lives the IKEA values and contributes to an inclusive, customer-focused workplace.

Additional Information

Why Join Us?

Join an internationally recognised, values-led retail organisation as we expand into Sarawak. This is a unique opportunity to help build a new team, shape the employee experience and contribute to the success of a growing retail business from the very beginning.

You\'ll enjoy working in a collaborative, inclusive and people-focused environment where learning, development and continuous improvement are part of everyday life.

If you\'re looking for an opportunity to make a meaningful impact while growing your HR career, we\'d love to hear from you.