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OCBC Malaysia is seeking an experienced HR Business Partner to act as a strategic advisor for Consumer Financial Services. You will partner closely with senior leaders to translate business strategy into people initiatives, manage large-scale transformations, and drive talent, performance, and workforce planning across a major workforce.
We value strong business acumen, executive credibility, and robust stakeholder management.
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
Why Join The HR Business Partner (HRBP) will act as a strategic advisor to Consumer Financial Services, core business segment focused on serving mass and affluent customers through integrated financial solutions. This role provides end‑to‑end HR partnership to support business transformation, organizational changes, workforce effectiveness, and people‑related strategies for a large and dynamic workforce. The incumbent must demonstrate strong business acumen, stakeholder maturity, and the ability to partner closely with senior Division Heads in a fast‑paced, high‑change environment. As an HR Business Partner at OCBC, you'll be at the forefront of driving business growth and success through people. You'll work closely with senior leaders to develop and implement HR strategies that align with business objectives, creating a positive impact on our employees and customers. This is a unique opportunity to shape the future of our organization and build a fulfilling career.
To succeed in this role, you'll need to be comfortable operating in fast‑paced, high‑stakes environments. thinks strategically, executes pragmatically. handles confidential and sensitive matters with integrity. proactive, solutions‑oriented, and able to balance business and people priorities effectively.
Strategic HR Partnership Serve as the primary HR advisor to senior leaders (Div Heads). Translate business strategy into people strategies that drive performance, productivity, and workforce optimization. Lead HR input into major initiatives including Branch Transformation, organizational redesign, and large‑scale business restructuring. Organizational Development & Change Partner with business leaders to plan and implement organisational changes, ensuring alignment with future business needs. Drive change management initiatives to support transformation agendas, communication plans, and workforce transition activities. Talent & Workforce Management Develop and execute workforce plans, including manpower planning, succession planning, capability building, and internal mobility. Identify critical talent gaps and propose development and retention strategies. Work closely with Learning & Development to build capability for frontline roles supporting EMB, BCN and HD. Performance & Rewards Oversee performance calibration processes for assigned portfolios. Provide guidance to business leaders on compensation matters, promotions, and recognition frameworks. Ensure fair and consistent application of HR policies. Employee Experience & Culture Support initiatives that strengthen employee engagement, culture, and leadership effectiveness. Resolve escalated employee relations matters with sensitivity, discretion, and strong judgement. HR Governance Ensure compliance with regulatory requirements, internal policies, and audit standards. Partner closely with Centres of Excellence (COEs) — Talent Acquisition, C&B, L&D, ER — to deploy HR programmes.
Experience Minimum 10 years of HRBP or HR leadership experience, ideally supporting large frontline or multi‑site operations. Strong exposure to organisational transformation, restructuring, or business realignment. Demonstrated credibility partnering with senior or C‑suite stakeholders.
Strong business acumen with ability to anticipate and solve people‑related challenges. Excellent interpersonal, influencing, and stakeholder management skills. Strong analytical skills with ability to translate data into meaningful insights. Change management capability — proven ability to lead through ambiguity. High maturity, sound judgement, and strong communication skills. Good knowledge of Excel and use of AI tools.
Any basic degree. Professional HR certifications (e.g., SHRM, CIPD) are an added advantage.
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organization. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and SP). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open‑architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.