House Manager / Private Butler

Private Advertiser; Iskandar Puteri; On-site; MYR 78,000 - 123,000; Full time

Job summary

Private Advertiser is seeking an experienced Household Manager / Private Butler in Johor Iskandar Puteri to oversee day-to-day residence operations and ensure flawless service.

You will supervise domestic staff, coordinate schedules, manage procurement, and handle guest preparations with discretion and professionalism.

The role requires 3–5 years of relevant experience, strong organizational skills, and fluency in English; Chinese and Bahasa Malaysia are advantageous.

Qualifications

• 3–5 years of relevant experience in House Management, Private Butler, Hospitality, Luxury Hotel, Private Residence or similar roles.
• Experience managing household staff is highly preferred.
• Strong organizational and coordination skills.
• Excellent communication and interpersonal skills.
• Good command of English; Chinese and Bahasa Malaysia are advantages.
• Mature, trustworthy, responsible and service-minded.

Responsibilities

• Oversee day-to-day operations of the residence and family affairs.
• Maintain high standards of cleanliness, organisation and service.
• Coordinate household schedules, routines and special arrangements.
• Supervise and coordinate household staff.
• Procure household supplies and manage procurement.
• Ensure confidentiality and professional conduct at all times.

Skills

House management

Staff management

Coordination

Job description

Oversee the day-to-day operations and smooth running of the residence.
负责住宅日常运营管理，确保家庭事务顺畅运作。

Maintain high standards of cleanliness, organisation, presentation and household service.
维持住宅整洁、秩序及高品质家庭服务标准。

Coordinate household schedules, daily routines and special arrangements.
协调家庭日程安排、日常事务及特殊活动安排。

Monitor household supplies, groceries, toiletries and necessities, and arrange replenishment when required.
管理家庭用品、食品杂货及日常必需品库存，并安排补充采购。

Ensure household equipment, appliances and facilities are properly maintained.
确保家庭设备、电器及设施得到妥善维护。

Coordinate routine maintenance, repairs, servicing and inspections.
协调维修、保养、检查及相关服务工作。

Household Staff Management / 家庭员工管理

Supervise and coordinate domestic helpers, cleaners, gardeners, drivers, cooks and other household staff.
管理及协调女佣、清洁员、园丁、司机、厨师及其他家庭工作人员。

Prepare and coordinate staff schedules, duties and assignments.
安排员工工作时间表及职责分配。

Monitor staff performance, attendance, punctuality and service standards.
监督员工表现、出勤情况及服务质量。

Provide guidance and training when necessary.
必要时为家庭员工提供指导及培训。

Coordinate with external service providers and contractors.
与外部供应商及承包商保持沟通与协调。

Guest & Butler Services / 宾客接待与管家服务

Provide professional and discreet service to the Principal and family members.
为雇主及家庭成员提供专业、周到且保密的服务。

Welcome and assist guests in a professional and courteous manner.
专业礼貌地接待来访宾客。

Prepare the residence for private gatherings, dinners and special occasions.
协助筹备家庭聚会、晚宴及特别活动。

Assist with table setting, dining arrangements and guest requirements when required.
根据需要协助餐桌布置、用餐安排及宾客需求。

Handle personal requests and household arrangements efficiently and discreetly.
高效且谨慎地处理个人事务及家庭安排。

Procurement & Household Administration / 采购与家庭行政管理

Manage household purchasing and routine procurement.
负责家庭采购及日常物资管理。

Obtain quotations and coordinate purchases with suppliers.
询价并与供应商协调采购事宜。

Maintain records of expenses, purchases, maintenance and service providers.
记录家庭开支、采购、维修及供应商资料。

Monitor inventory and ensure essential items are adequately stocked.
管理库存并确保日常用品供应充足。

Coordinate deliveries and receive parcels when required.
协调收货及接收包裹。

Transportation & Personal Assistance / 交通与个人助理事务

Coordinate household vehicles, servicing, maintenance, insurance and road tax matters.
管理家庭车辆、保养、保险及路税相关事务。

Arrange transportation and drivers when required.
根据需要安排车辆及司机。

Assist with personal errands and appointments.
协助处理个人事务及预约安排。

Coordinate travel-related household arrangements.
协调与家庭成员出行相关的安排。

Event & Special Arrangement Support / 活动与特别事项支援

Coordinate preparations for family gatherings, celebrations and private events.
筹备家庭聚会、庆典及私人活动。

Liaise with caterers, chefs, florists, decorators, cleaning teams and vendors.
与餐饮团队、厨师、花艺师、布置团队及供应商协调沟通。

Ensure the residence is properly prepared before and restored after events.
确保活动前后住宅环境妥善安排与恢复。

Confidentiality & Professional Conduct / 保密与职业操守

Maintain strict confidentiality regarding the Principal, family members and household matters.
严格保守雇主及家庭成员的个人资料及家庭事务。

Handle sensitive matters with discretion and professionalism.
谨慎处理敏感及机密事项。

Maintain a professional image, attitude and conduct at all times.
保持专业仪表、态度及行为举止。

Respect privacy, security and personal boundaries.
尊重家庭隐私、安全及个人空间。

Do not disclose household information, workplace profile, schedules or personal matters to external parties or on social media.
不得向外界或社交媒体透露任何家庭信息、照片、行程或私人事务。

Requirements / 任职要求

Minimum 3–5 years of relevant experience in House Management, Private Butler, Hospitality, Luxury Hotel, Private Residence or similar roles.
具备至少 3–5 年家庭管理、私人管家、高端酒店、私人住宅或相关服务行业经验。

Previous experience managing household staff is highly preferred.
有家庭员工管理经验者优先考虑。

Strong organisational and coordination skills.
具备优秀的组织及协调能力。

Excellent communication and interpersonal skills.
良好的沟通及人际交往能力。

Good command of English; Chinese and Bahasa Malaysia are advantages.
良好的英语沟通能力；会华语及马来语者优先。

Mature, trustworthy, responsible and service-minded.
成熟稳重、诚实可靠、责任心强并具服务精神。

Strong attention to detail and ability to multitask.
注重细节，具备多任务处理能力。

Able to work independently and handle confidential matters professionally.
能独立工作并专业处理机密事务。

Good problem-solving skills and proactive attitude.
具备良好的问题解决能力及主动工作态度。

Pleasant personality with professional etiquette and grooming.
形象良好，具备专业礼仪。

Valid driving licence and willingness to drive when required is an advantage.
持有有效驾驶执照并愿意驾驶者优先考虑。