Hotel Safety & Security Specialist

OTTOTREE HOTEL (STULANG LAUT) SDN. BHD.; Johor Bahru; On-site; MYR 28,000 - 47,000; Full time

Job summary

Hako Hotel JBCC in Johor Bahru is seeking a Safety & Security Associate to safeguard guests, employees and property. You will implement and enforce security protocols, monitor premises and respond promptly to alarms or incidents.

Core duties include patrolling, surveillance monitoring, assisting guests with safety concerns, conducting safety inspections, controlling access, maintaining security logs and reporting incidents to management.

Qualifications

• SPM or higher qualifications in related field.
• Minimum 2 years’ experience of related working experience.

Responsibilities

• Patrol hotel premises regularly to ensure security.
• Monitor surveillance systems and report any suspicious activities or incidents.
• Respond promptly to alarms or calls for assistance.
• Regularly monitor the hotel’s surrounding parking space and ensure the carpark area are only for hotel’s guest.
• Assist guests and employees with safety and security concerns.
• Provide guidance and information on emergency procedures.
• Conduct regular safety inspections of guest rooms, public areas, and back-of-house areas.
• Act swiftly and appropriately during emergencies such as fire, medical incidents, or disturbances.
• Coordinate with local authorities when necessary.
• Administer first aid or CPR as needed.
• Ensure all doors, windows, and gates are secured properly.
• Control access to restricted areas.
• Maintain a log of security activities and incidents.
• Train hotel staff on safety and security procedures.
• Promote awareness of security issues among employees and guests.
• Conduct drills to ensure preparedness for various emergencies.
• Document incidents and maintain accurate records.
• Prepare reports for management on security status and incidents.
• Collaborate with management to implement improvements based on security assessments.
• Assisting the Front Office/HK to send requested amenities to the guest room.
• Assist breakfast area. (if needed)
• Assist Housekeeping department to do bed stripping and clearing the public area.
• Any other task being task by the Superior or the Manager of the hotel.

Job description

Hako Hotel JBCC in Johor Bahru is seeking a Safety & Security Associate to safeguard guests, employees and property. You will implement and enforce security protocols, monitor premises and respond promptly to alarms or incidents.

Core duties include patrolling, surveillance monitoring, assisting guests with safety concerns, conducting safety inspections, controlling access, maintaining security logs and reporting incidents to management.