Hotel Cleanliness Expert

Sheraton Hotels & Resorts; Johor Bahru; On-site; MYR 29,000 - 42,000; Full time

Job summary

Sheraton Hotels & Resorts in Johor Bahru, Malaysia, is hiring a Guest Environment Expert (Housekeeping & Laundry) for a full-time role. You will maintain the cleanliness of guest rooms and public areas, handle guest requests, and support carts and other housekeeping tasks to ensure a memorable guest experience.

The position requires physical mobility, the ability to work on your feet for extended periods, and a commitment to professional appearance and service standards in a busy hotel

Qualifications

• Experience in housekeeping and guest room upkeep as part of a hotel team.
• Ability to stand, walk, and be mobile for extended periods.

Responsibilities

• Maintain appearance and cleanliness of guest rooms and public spaces.
• Deliver guest requests, stock carts, and assist with housekeeping tasks.
• Move, lift, carry, push, pull and place items up to 50 pounds as needed.

Skills

Physical stamina

Customer service

Teamwork

Job description

Additional Information

Job Number26113427

Job CategoryHousekeeping & Laundry

Location05-01A Menara SKS Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300 VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Position Summary

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.