Room Attendant

Renaissance Hotels; Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Job summary

Renaissance Hotels in Kuala Lumpur seeks Guest Environment Experts to uphold the appearance and cleanliness of the hotel, including guest rooms and public spaces. You will move about the space to complete tasks, respond to guest requests, stock carts, and ensure safety and professional standards.

This role emphasizes guest experience, safety, confidentiality, and adherence to hotel policies. Join a global Marriott portfolio and contribute to memorable stays in a vibrant urban setting.

Qualifications

• Guest Environment Experts must uphold safety standards and follow hotel policies.
• Maintain confidentiality and present a professional appearance and communication.
• Flexibility to perform multiple housekeeping tasks with a focus on guest experience.

Responsibilities

• Maintain the appearance and cleanliness of hotel spaces, including guest rooms and public areas.
• Deliver guest requests, stock carts, clean rooms, and ensure spaces look presentable.
• Move about the space with a hands-on approach, standing or walking for extended periods as needed.

Skills

Customer service mindset

Physical stamina

Attention to detail

Job description

Additional Information

Job Number 26106176

Job Category Housekeeping & Laundry

Location Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, 50450 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.