Hotel Admin & Guest Services Coordinator

93YGE; Subang Jaya; On-site; MYR 36,000 - 58,000; Full time

Job summary

Courtyard by Marriott Subang in Subang Jaya, Malaysia, opens in Q4 2026 and invites candidates for a front desk operations role. You will welcome guests, manage reservations, and provide friendly service to travelers at the hotel lobby and reception.

The position focuses on accurate guest information handling, coordination with hotel services, and maintaining professional appearance and efficiency in all tasks.

Responsibilities

• Enter and retrieve information contained in computer databases to update records, reservations, and answer inquiries from guests.
• Transmit information or documents using a computer, mail, or facsimile machine.
• Operate standard office equipment and prepare letters, memos, and other documents using word processing, spreadsheets, databases, or presentation software.
• Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
• Create and maintain filing systems for records, reports, documents, and other activities.
• Enter and locate work-related information using computers and/or point of sale systems.
• Follow all company policies and procedures; welcome and acknowledge guests; address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Develop and maintain positive working relationships with others; support team to reach goals; listen and respond to concerns of other employees.
• Move, lift, carry, push, pull, and place objects weighing <= 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Tools

POS systems

Job description

Courtyard by Marriott Subang in Subang Jaya, Malaysia, opens in Q4 2026 and invites candidates for a front desk operations role. You will welcome guests, manage reservations, and provide friendly service to travelers at the hotel lobby and reception.

The position focuses on accurate guest information handling, coordination with hotel services, and maintaining professional appearance and efficiency in all tasks.