F&B Service Lead — Guest Experience

Courtyard by Marriott; Subang Jaya; On-site; MYR 36,000 - 58,000; Full time

Job summary

Courtyard by Marriott Subang Jaya is seeking a staff member for hotel operations to ensure exceptional guest service. Responsibilities include supervising team, inspecting grooming, and completing opening/closing duties, inventory, and supplies to maintain high standards.

Located in Subang Jaya, Malaysia, this full-time, non-management role emphasizes teamwork, safety, and guest satisfaction in a premier Marriott property.

Qualifications

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff work together as a team to provide optimum service and meet guest needs.
• Inspect grooming and attire; rectify any deficiencies.
• Complete opening and closing duties; set up supplies and tools; clean areas and equipment.
• Inspect storage areas for organization, FIFO usage, and cleanliness.
• Monitor dining rooms for seating, service, safety, and guest well-being; address issues promptly.

Education

High school diploma or G.E.D.

Job description

Courtyard by Marriott Subang Jaya is seeking a staff member for hotel operations to ensure exceptional guest service. Responsibilities include supervising team, inspecting grooming, and completing opening/closing duties, inventory, and supplies to maintain high standards.

Located in Subang Jaya, Malaysia, this full-time, non-management role emphasizes teamwork, safety, and guest satisfaction in a premier Marriott property.