Host - Regency Club - Hyatt Regency Kuala Lumpur at KL Midtown

Hyatt Regency; Kuala Lumpur; On-site; MYR 33,000 - 50,000; Full time

Job summary

Hyatt Regency Kuala Lumpur at KL Midtown is seeking a guest-focused ambassador for the Regency Club Lounge. You will welcome and attend to Regency Club guests, delivering warm, personalized service in an intimate luxury setting.

The role requires excellent communication, attention to detail, and the ability to multitask and stay calm under pressure. Fluent English is required, additional languages are a plus, and a hospitality diploma is preferred.

Qualifications

• Previous experience in a guest service or hospitality role is preferred.
• Strong interpersonal and communication skills.
• Well-groomed, professional and confident with a positive attitude.
• Fluent in English; additional language skills are an advantage.
• Detail-oriented with a proactive approach to service.
• Ability to multitask and remain calm under pressure.
• Flexible to work rotating shifts, including weekends and public holidays.
• Diploma or certification in Hospitality or a related field.
• Previous experience in a Club Lounge from 5 star hotel environment.
• Knowledge of Opera Cloud is a plus.
• Fresh graduates are welcome to apply.

Responsibilities

• Welcome and attend to Regency Club guests in the Club Lounge.
• Assist with check-in and check-out procedures.
• Ensure a comfortable and exclusive experience for guests.
• Provide warm, personalized service and maintain high hospitality standards.

Skills

Interpersonal skills

Communication skills

English fluency

Detail-oriented

Multitasking

Calm under pressure

Flexible shifts

Second language

Fresh graduates welcome

Education

Hospitality diploma/certification

Tools

Opera Cloud

Job description

Organization- Hyatt Regency Kuala Lumpur at KL Midtown

Summary

You will be an ambassador of warm and personalized service for our valued Regency Club guests. You will be responsible for welcoming and attending to guests in the Club Lounge, assisting with check-in/check-out procedures and ensuring a comfortable and exclusive experience. This role requires strong attention to detail, excellent communication skills and a passion for delivering luxury hospitality in an intimate setting.

Organization- Hyatt Regency Kuala Lumpur at KL Midtown

Summary

You will be an ambassador of warm and personalized service for our valued Regency Club guests. You will be responsible for welcoming and attending to guests in the Club Lounge, assisting with check-in/check-out procedures and ensuring a comfortable and exclusive experience. This role requires strong attention to detail, excellent communication skills and a passion for delivering luxury hospitality in an intimate setting.

Qualifications

• Previous experience in a guest service or hospitality role is preferred.
• Strong interpersonal and communication skills.
• Well-groomed, professional and confident with a positive attitude.
• Fluent in English; additional language skills are an advantage.
• Detail-oriented with a proactive approach to service.
• Ability to multitask and remain calm under pressure.
• Flexible to work rotating shifts, including weekends and public holidays.
• Diploma or certification in Hospitality or a related field.
• Previous experience in a Club Lounge from 5 star hotel environment.
• Knowledge of Opera Cloud is a plus.
• Fresh graduates are welcome to apply.