HEALTH ADVISOR (SUNSHINE MALL PENANG)

Watsons Malaysia; Penang; On-site; MYR 22,000 - 36,000; Full time

Job summary

A health and wellness retailer is seeking dedicated individuals for customer service roles focused on health and nutrition. Responsibilities include providing professional customer service, maintaining stock levels, and offering nutritional consultations. Candidates should possess a Diploma or Bachelor’s Degree in Nutrition, Food Science, or Dietetics, and have strong communication skills in both Bahasa Melayu and English. This position may require shift work, weekends, and public holidays.

Qualifications

• Minimum Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics required.
• Fluency in Bahasa Melayu and English.
• Strong interpersonal and follow-up skills required.
• Ability to work shifts, weekends, and public holidays.
• Malaysian citizen.
• Able to work shifts, weekends and public holidays.
• Passion for promoting health and wellbeing.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Maintain sufficient stock level at all times.
• Provide health tests to customers on related promotional activities.
• Handle customer inquiries and provide excellent product advice.
• Track and review the sales objective of the Health Division as necessary in order to achieve the division’s sales target.
• Maintain housekeeping standard of health items which includes promotional display and price tags.
• To conduct overall healthcare department stock maintenance, ordering, receiving and stock level.
• To upkeep cleanliness, tidiness of stocks and shelves
• Provide health tests to customers on related promotional activities.
• Handle customers inquiries and provide customer service.

Skills

Friendly customer service

Interpersonal skills

Adaptability

Positive attitude

Promotional display

Communication

Education

Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Nutritional consultation and deliver excellent product advice to our customers.
5. Track and review the sales objective of the Health Division as necessary in order to achieve the division’s sales target.
6. Maintain housekeeping standard of health items which includes promotional display and price tags.
7. To conduct overall healthcare department stock maintenance, ordering, receiving and stock level.
8. To upkeep cleanliness, tidiness of stocks and shelves
9. Provide health tests to customers on related promotional activities.
10. Handle customers inquiries and provide customer service.

Education & Experience:

1. Minimum Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics.
2. Required language(s): Bahasa Melayu, and English.
3. Good interpersonal & follow‑up skills, adaptable and result‑oriented.
4. Possess outgoing personality, positive and high energy level.
5. Applicants must be Malaysian citizens.
6. Able to work shifts, weekends and public holidays.
7. A passion for promoting health and wellbeing.