Health & Wellness Advisor - Nutrition & Customer Care

AS Watson Group; Johor; On-site; MYR 20,000 - 29,000; Full time

Job summary

A leading health and beauty retailer in Malaysia is seeking a professional to provide outstanding customer service and nutritional consultation. The role involves maintaining shop organization, stock levels, and cleanliness while promoting health and wellbeing. Ideal candidates should possess a Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics, along with strong interpersonal skills. This position may require working shifts, weekends, and public holidays.

Qualifications

• Minimum Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics.
• Good interpersonal & follow-up skills, adaptable and result-oriented.
• Possess outgoing personality, positive and high energy level.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Nutritional consultation and deliver excellent product advice.

Skills

Friendly customer service

Interpersonal skills

Adaptability

Health and wellbeing promotion

Education

Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Efficient organization and operation of the shop.
3. Maintenance of sufficient stock level at all times.
4. Nutritional consultation and deliver excellent product advice to our customers.
5. Track and review the sales objective of the Health Division as necessary in order to achieve the division’s sales target.
6. Maintain housekeeping standard of health items which includes promotional display and price tags.
7. To conduct overall healthcare department stock maintenance, ordering, receiving and stock level.
8. To upkeep cleanliness, tidiness of stocks and shelves
9. Provide health tests to customers on related promotional activities.
10. Handle customers inquiries and provide customer service.

Education & Experience:

1. Minimum Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics.
2. Required language(s): Bahasa Melayu, and English.
3. Good interpersonal & follow-up skills, adaptable and result-oriented.
4. Possess outgoing personality, positive and high energy level.
5. Applicants must be Malaysian citizens.
6. Able to work shifts, weekends and public holidays.
7. A passion for promoting health and wellbeing.