Head, Sales

OCBC Malaysia; Malaysia; On-site; MYR 50,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Professional development

Job summary

OCBC Malaysia is seeking a Credit Card Sales professional to engage customers, assess their financial needs, and present OCBC credit card solutions. You will build lasting relationships and actively pursue opportunities to achieve sales targets.

The role requires excellent communication, a customer-centric mindset, and the ability to thrive in a fast-paced environment. Join a dynamic team delivering value to clients in Malaysia.

Qualifications

• Strong communication and interpersonal abilities to engage customers.
• Ability to work in a fast-paced environment and meet sales targets.
• Customer-focused approach with problem-solving mindset.

Responsibilities

• Meet with customers to understand financial needs and goals.
• Present and promote OCBC credit card products and services.
• Build and maintain customer relationships for long-term satisfaction.
• Identify and pursue new sales opportunities to hit targets.
• Collaborate with internal teams to resolve queries and issues.

Skills

Excellent communication

Interpersonal skills

Sales mindset

Customer-centric

Analytical skills

Education

Degree or diploma in a relevant field

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Credit Card Sales Why Join

Imagine being part of a team that helps people achieve their financial goals and enjoy the freedom to live life to the fullest. As a Credit Card Sales professional at OCBC, you'll have the opportunity to make a real difference in people's lives by providing them with the right financial solutions. You'll be part of a dynamic team that's passionate about delivering exceptional customer experiences.

How you succeed

To succeed in this role, you'll need to build strong relationships with customers and understand their financial needs. You'll work closely with them to identify the right credit card solutions that meet their lifestyle and financial goals. You'll also need to stay up-to-date with market trends and competitor offerings to provide informed advice and guidance.

What you do

• Meeting with customers to understand their financial needs and goals
• Presenting and promoting OCBC credit card products and services
• Building and maintaining relationships with customers to ensure long-term satisfaction
• Identifying and pursuing new sales opportunities to meet and exceed targets
• Collaborating with internal stakeholders to resolve customer queries and issues

Who you are

• A degree or diploma in a relevant field is desirable
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet sales targets
• Strong problem-solving and analytical skills
• Passionate about delivering exceptional customer experiences

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.

Equal opportunity.

Fair employment.

Selection based on ability and fit with our culture and values.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can.

Company profile

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.