Head of SRE & Reliability Engineering

Chubblifefund; Malaysia; On-site; MYR 250,000 - 420,000; Full time

Job summary

Chubblifefund is seeking a senior Site Reliability Engineering leader to define and drive the organisation's reliability strategy, bridging software development and operations through disciplined engineering. You will own production reliability, govern error budgets, and enforce readiness standards to protect business continuity.

You will build and scale a high-performing SRE team, embedding reliability into the SDLC, reducing toil through automation, and championing observability-led

Qualifications

• Degree in Computer Science, Software Engineering, IT or a related technical field.
• 8+ years’ experience in software engineering, platform reliability, or SRE, including 3+ years in people leadership.
• Strong hands-on coding ability in Python, Go, or similar, with automation experience.

Responsibilities

• Define and drive the SRE strategy and multi-year roadmap aligned to business priorities.
• Lead and develop the SRE team, including hiring, onboarding, performance management, career development, and succession planning.
• Own incident management, including severity classification, escalation, response SLAs, and leadership of major incidents.
• Champion blameless postmortems, root cause analysis, and implementation of systemic fixes.
• Establish and govern SLOs, SLIs, and error budgets, ensuring reliability targets align with business needs.
• Drive resilience engineering, including chaos engineering, GameDays, production readiness reviews, and failure mode analysis.

Skills

Python

Go

Leadership

Strategic thinking

Communications

Education

Degree in Computer Science/Software Engineering/IT

Tools

Dynatrace

Grafana

Prometheus

Splunk

ELK

Azure Monitor

Kubernetes

Terraform

OpenTelemetry

Job description

Chubblifefund is seeking a senior Site Reliability Engineering leader to define and drive the organisation's reliability strategy, bridging software development and operations through disciplined engineering. You will own production reliability, govern error budgets, and enforce readiness standards to protect business continuity.

You will build and scale a high-performing SRE team, embedding reliability into the SDLC, reducing toil through automation, and championing observability-led