Head of Platform Engineering

Boost Bank; Kuala Lumpur; On-site; MYR 480,000 - 900,000; Full time

Job summary

Boost Digital Bank seeks a visionary Head of Platform Engineering to lead cloud-native platforms, ensure security and regulatory compliance, and drive scalable, high‑performing digital banking services. You will mentor a team of engineers, shape the platform strategy, and partner with product, security, and operations to deliver seamless customer experiences.

You will oversee API management, DevOps, and observability while aligning with enterprise goals and risk controls.

Qualifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• AWS certifications and hands-on experience with enterprise cloud platforms highly preferred.
• Proven track record leading platform engineering, software development, or related roles.

Responsibilities

• Develop and execute a comprehensive platform engineering strategy aligned with the bank's digital banking goals.
• Lead a team of engineers in designing, building, and enhancing digital platforms including mobile and online channels.
• Architect and implement scalable AWS cloud-native solutions with focus on performance, cost efficiency, and security.
• Oversee API management strategies, CI/CD pipelines, IaC, and observability across platforms.
• Collaborate with product, security, operations, and compliance to ensure regulatory adherence and resilience.

Skills

AWS

API management

DevOps leadership

Splunk

Solution architecture

Leadership

Cloud cost optimization

Education

Bachelor's or Master's in CS/SE/IT

Tools

AWS Cloud

Terraform

CloudFormation

Jenkins

Kubernetes

Splunk

API Gateways (AWS/Kong/Apigee)

Job description

Head of Platform Engineering in Boost Digital Bank revolves around driving digital transformation, managing technology infrastructure, ensuring regulatory compliance and security, promoting collaboration and integration, focusing on performance and scalability, and embracing innovation and emerging technologies.

You play a critical role in driving the digital transformation of the bank, ensuring the development and maintenance of robust and secure technology platforms, and collaborating with stakeholders to deliver innovative and seamless digital banking experiences to customers.

Strategic Leadership & Platform Strategy

• Develop and execute a comprehensive platform engineering strategy aligned with the Boost Bank's overall digital banking strategy. Identify opportunities for innovation, improvement, and optimization of existing technology platforms.
• Lead a team of engineers and developers in designing, building, and enhancing the bank's digital platforms, including mobile banking applications, online banking portals, payment systems, data analytics platforms, and other digital channels.
• Architect and implement scalable cloud-native solutions on AWS, ensuring optimal performance, cost efficiency, and security across all banking platforms.

Technical Leadership & Hands-On Engineering

• Provide hands-on technical leadership in AWS cloud services, including EC2, EKS, Lambda, RDS, S3, and other core services for banking infrastructure.
• Design and implement robust API management strategies, including API gateways, security protocols, rate limiting, and lifecycle management for banking services.
• Lead DevOps/SysOps initiatives, implementing CI/CD pipelines, infrastructure as code (IaC), and automated deployment strategies using tools like Terraform, CloudFormation, and Jenkins.
• Oversee monitoring and observability solutions using Splunk for log management, security monitoring, and operational intelligence across all banking platforms.

Enterprise-Grade Infrastructure & Compliance

• Implement and maintain bank-grade resilience and compliance standards, ensuring 99.9%+ uptime for critical banking services.
• Design and manage large-scale production environments with proper environment isolation (dev, staging, production) and automated deployment processes.
• Lead capacity planning and cost optimization initiatives, implementing automated scaling and resource management across AWS infrastructure.
• Establish and enforce security protocols, data protection measures, and compliance standards to ensure the bank's platforms meet regulatory requirements and mitigate cybersecurity risks.

Collaboration & Stakeholder Management

• Collaborate with other stakeholders within the Tech / Bank, such as product engineering, product management, operations, information security, and compliance, to define platform requirements, prioritize projects, and ensure seamless integration with other systems and processes.
• Engage with internal and external stakeholders, including executives, business partners, vendors, and technology providers.
• Work closely with the bank's security and compliance teams to implement appropriate security controls and ensure regulatory adherence.

Performance & Innovation

• Define key performance indicators (KPIs) and metrics to assess the performance and stability of the bank's platforms. Establish monitoring systems and processes to proactively identify and resolve issues, ensuring high availability and optimal user experience.
• Stay updated with emerging technologies, industry trends, and best practices in digital banking. Ensure that the bank's platforms are built using scalable, secure, and reliable technologies.
• Evaluate, select, and manage technology vendors and external partners. Collaborate with them to leverage their expertise and integrate their solutions into the bank's platform ecosystem.
• Oversee the planning, execution, and delivery of platform engineering projects. Ensure projects are completed on time, within budget, and meet quality standards.
• Drive the design and implementation of AI platforms and infrastructure to support next-generation banking services and intelligent automation.

Educational Background & Certifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field.
• AWS certifications (Solutions Architect Professional, DevOps Engineer Professional, or Security Specialty) highly preferred.
• Relevant certifications in platform engineering, software development, DevOps, or project management are advantageous.

Technical Expertise & Hands-On Experience

• AWS Cloud Mastery: 7+ years of hands-on experience with AWS services, including advanced knowledge of EC2, EKS, Lambda, RDS, S3, CloudWatch, and AWS security services. Proven ability to architect and implement enterprise-scale cloud solutions.
• API Management Excellence: Deep experience with API management platforms (AWS API Gateway, Kong, Apigee), RESTful services, and microservices architecture in banking environments.
• DevOps/SysOps Leadership: Extensive experience in DevOps practices, CI/CD pipeline implementation, infrastructure automation, container orchestration (Docker, Kubernetes), and configuration management.
• Splunk Expertise: Hands-on experience with Splunk for log management is good to have , operational intelligence, and creating dashboards for banking operations.
• Solution Architecture: Proven track record as a Solution Architect with ability to design end-to-end banking platform solutions.

Banking & Compliance Experience

• Bank-Grade Resilience: Demonstrated experience in building and maintaining large-scale production environments with 99.9%+ uptime, disaster recovery, and business continuity planning.
• Environment Management: Expertise in environment isolation strategies, automated provisioning, and maintaining separation between development, staging, and production environments.
• Capacity & Cost Planning: Proven experience in capacity planning, cost optimization, and automated scaling for large-scale banking infrastructure.
• Regulatory Compliance: Deep understanding of banking regulations, data protection requirements, and security compliance frameworks ( RMiT guidelines).

Leadership & Industry Experience

• 10+ years of experience in platform engineering, software development, or related roles, with at least 5 years in progressive leadership responsibilities.
• Demonstrated experience in leading and managing teams of 15+ engineers, preferably in the banking or financial services industry.
• Proven ability to set strategic direction, prioritize projects, and deliver results within budget and timeline constraints.
• Strong decision-making, problem-solving, and project management skills with experience in Agile/Scrum methodologies.

Digital Banking Knowledge

• Comprehensive understanding of the digital banking landscape, including mobile banking, payment systems, core banking integration, and customer experience platforms.
• Experience in driving digital transformation initiatives and implementing innovative digital solutions in regulated environments.
• Knowledge of banking products, services, customer journey optimization, and industry regulations.
• Understanding of market trends, customer needs, and competitive landscape to drive platform innovation.
• knowledge of cybersecurity best practices, risk management frameworks, and vulnerability assessment in banking environments.
• Familiarity with penetration testing, security auditing, and incident response procedures for banking systems.