Head of Personal & Wealth Banking

United Overseas Bank Limited; Kuala Lumpur; On-site; MYR 150,000 - 250,000; Full time

Job summary

United Overseas Bank Malaysia is seeking a dynamic leader to head a team of Personal Bankers and Relationship Managers, driving sales targets and branch initiatives. You will coach, monitor performance, and develop talent while ensuring customer-centric service and regulatory compliance.

The role requires a track record in banking sales management, strong interpersonal skills, and the ability to lead through influence in a fast-paced environment at a regional network level.

Qualifications

• Bachelor’s degree in Business, Finance or related field.
• Proven track record in banking sales management.
• Ability to lead through influence in a fast-paced environment.

Responsibilities

• Lead, coach, and manage a team of Personal Bankers and Relationship Managers to achieve sales targets.
• Drive branch-level sales strategies and promotional initiatives to grow customer portfolios.
• Monitor team performance and provide regular feedback, training, and development opportunities.
• Foster a high-performance culture focused on customer-centricity, compliance, and operational excellence.
• Collaborate with licensed specialists to ensure seamless customer referrals and product fulfillment.
• Analyze sales data and market trends to identify growth opportunities and mitigate risks.
• Ensure adherence to internal controls, regulatory requirements, and customer service standards.

Skills

Team leadership

Coaching

Communication

Interpersonal skills

Education

Bachelor's degree in Business, Finance, or related field

Job description

United Overseas Bank Malaysia is seeking a dynamic leader to head a team of Personal Bankers and Relationship Managers, driving sales targets and branch initiatives. You will coach, monitor performance, and develop talent while ensuring customer-centric service and regulatory compliance.

The role requires a track record in banking sales management, strong interpersonal skills, and the ability to lead through influence in a fast-paced environment at a regional network level.