HEAD OF MEDICAL AFFAIRS & QUALITY

Pantai Hospital Laguna Merbok; Sungai Petani; On-site; MYR 150,000 - 240,000; Full time

Job summary

Pantai Hospital Laguna Merbok invites applications for a leadership role overseeing Medical Affairs and Quality Management. You will oversee the hospital's clinical governance, drive compliance programs, and coordinate high-level committees and reviews to ensure patient safety and service quality.

The role requires strong governance skills, audit experience, and the ability to liaise across departments to uphold standards and policies across a multi-disciplinary hospital setting.

Qualifications

• Bachelor of Medicine degree from a university recognized by the Malaysian Government.
• Fully registered with the Malaysian Medical Council and possesses a valid APC (Annual Practising Certificate).
• Experience as a Medical Officer is preferred; junior Medical Officers are welcome to apply.

Responsibilities

• Manage and administer the Medical Affairs & Quality management system to support business growth and goals.
• Lead medical affairs and quality improvement programs and monitor compliance with mandatory and statutory requirements.
• Perform periodic internal quality audits and provide monthly reports to Hospital Management.
• Coordinate Hospital Review, Mortality & Morbidity meetings and support clinical feedback and complaints.
• Ensure policy & SOP adherence and compliance with IPSG quality assurance across all departments.
• Review hospital policies, procedures and clinical practice; liaise with departments on quality issues.

Skills

Quality management

Auditing

Infection control

Regulatory compliance

Clinical governance

Leadership

Meeting coordination

Education

MBBS / Doctor of Medicine

Job description

Responsible for managing and administration an effective Medical Affairs & Quality management system to support business growth and goals by leading the medical affairs as well as quality improvement management program and monitor compliance to all mandatory and statutory requirements.

Fully responsible for all matters pertaining to Quality/MSQH/IPSG matters.

Perform periodic, regular and ad-hoc internal quality audit across the hospital and provide monthly report to the Hospital Management

Prepare and conduct Hospital Review, Mortality & Morbidity Meeting including sequence of events and chronology of events, as well as to support clinical related feedbacks and complaints

Conduct periodical internal quality audit check on all departments to ensure policy & procedures are strictly adhered to and in compliance with the SOPs/IPSG quality assurance.

Review Hospital policies and procedures as well as Clinical Practice Liaise with all departments to ensure all quality issues are in compliance to the SOPs.

Medical Affairs:

Responsible in arranging and coordinating meetings of Clinical Heads of Department, Medical & Dental Advisory Committee (MDAC), relevant MDAC Subcommittees and Hospital Committees ie: Credentialing and Privileging Committee and Morbidity and Mortality Committee as and when required

Ensure compliance with all statutory requirements including but not limited to overall Hospital mandatory /statutory reporting and all hospital operations related licenses.

Ensures the annual practicing license (APC), national specialist registry (NSR) registration, medical indemnity and other relevant certification for the medical practitioner is valid at all times

Maintain strict confidentiality in the handling of medical practitioners’ personal folders and information and ensure records are up to date

Infection Control:

Ensure effective management of infection control across the Hospital and compliance with infection control protocols.

Job Requirements

Bachelor of Medicine degree from a university recognized by the Malaysian Government

Appropriately and Fully Registered with the Malaysian Medical Council and Possesses valid Annual Practicing Certificate

Experience as a Medical Officer is preferred. However, we welcome applications Junior Medical Officers.

Minimum 5 years of working experience at managerial level in a hospital setting will be an added advantage.

Strong written and oral communication skills.

Pantai Hospital Laguna Merbok is committed to its patients in providing high quality healthcare services and ensure patients experience a positive recovery journey.

At PHLM, we offer specialist care in Cardiology, Orthopaedic, Otorhinolaryngology (ENT), General Surgery, Paediatric, Obstetrics & Gynaecology (O&G), Nephrology, Internal Medicine, Psychiatry, Rheumatology, Anaesthesiology and Radiology.

The Accident and Emergency department of Pantai Hospital Laguna Merbok is well-equipped to attend accidents, medical and surgical emergencies. We have a team of experienced medical officers and nurses on duty 24 hours, every day.

With combination of our experienced medical team and well-equipped facilities, Pantai Hospital Laguna Merbok is ready and we strive to provide trusted and quality healthcare.

Pantai Hospital Laguna Merbok is committed to its patients in providing high quality healthcare services and ensure patients experience a positive recovery journey.

At PHLM, we offer specialist care in Cardiology, Orthopaedic, Otorhinolaryngology (ENT), General Surgery, Paediatric, Obstetrics & Gynaecology (O&G), Nephrology, Internal Medicine, Psychiatry, Rheumatology, Anaesthesiology and Radiology.

The Accident and Emergency department of Pantai Hospital Laguna Merbok is well-equipped to attend accidents, medical and surgical emergencies. We have a team of experienced medical officers and nurses on duty 24 hours, every day.

With combination of our experienced medical team and well-equipped facilities, Pantai Hospital Laguna Merbok is ready and we strive to provide trusted and quality healthcare.