Head of Market Malaysia

AB Volvo; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

A global leader in sustainable transport solutions is seeking a leader for their dealer in Shah Alam, Malaysia. This role involves managing the dealer's P&L and driving growth in equipment sales and services. The ideal candidate will have 7-10 years of industry experience, strong leadership skills, and the ability to maintain high customer satisfaction. Join a dynamic team committed to sustainability and innovation.

Qualifications

• 7 to 10 years of experience in sales, marketing in construction equipment/heavy machinery.
• Strong track record of business success.
• Fluent in English, both written and verbal; good level of Chinese preferred.

Responsibilities

• Manage Volvo CE owned dealer's P&L and market share growth.
• Drive business growth for new and used equipment sales.
• Maintain a high-performing organization with continuous development.

Skills

Industry/ dealer knowledge

Volvo CE product knowledge

Commercial knowledge/Management of a Profit and Loss

Leadership/Business mind-set

Verbal and written communication skills

Education

University graduate or higher

Job description

Select how often (in days) to receive an alert:

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

Job Summary

• This position is overall responsible for managing Volvo CE owned dealer in Malaysia, its P&L and market share growth in the country. The candidate shall drive steady business growth by developing business opportunities for new and used equipment sales, uptime & parts services and total solutions to secure the leading customer satisfaction in the market.

Main Responsibilities

• Responsible for the P&L result of the Volvo owned dealer in Malaysia
• Develop and review the sales plan & targets and achieve both quantitative and qualitative sales objectives
• Set up business direction and tactics that align with Volvo CE’s ambitions on sustainability transformation, industry-leading profitability, service revenue, gender diversity, and employee involvement, and implement effective action plans
• Maximizing operational efficiency of all functions in the Volvo owned dealer in Malaysia: sales of new & used equipment, parts & service sales, rental, used equipment.
• Maintain a high-performing organization with continuous organizational development: staffing, people development, succession planning, performance management, etc
• Guiding sales team in sales, implementation/developing sales & marketing activities to optimize long-term profit
• Collaborate with aftermarket & dealer sales to incorporate selling the CSA as an integral part of machine sales
• Maintaining the Volvo Brand image, core values and reputation.

Authorities

• Work within approved budgets and approval levels as set in DAG
• Implementation of sales pricing as per guidelines

Accountability

• Machine and after sales revenue & gross margin in the dealership
• Machine market share in the country
• Dealer machine inventory management
• PMt & PMp (PDP- Partnership Development Program) with Region Asia
• Customer Satisfaction Index (CSI)

Key Skills

• Industry/ dealer knowledge
• Volvo CE product knowledge
• Commercial knowledge/Management of a Profit and Loss
• Leadership/Business mind-set, Achievement driven
• Verbal and written communication skills

Forums

• External -VCE Customers,VCE Volvo Malaysia Distributors,VCE Volvo Malaysia Suppliers,Financial Institutions (banks, leasing companies)
• Internal -VCE Region Asia management team,VCE Region Asia supporting functions,Peers in VCE Region Asia,Country management team for Volvo Malaysia

Education/Professional Qualifications & Requirements

• University graduate or higher
• 7 to 10 years of experience in the field of sales, marketing in the construction equipment/ heavy machinery industry
• Commitment and experience in developing best practice in customer focused, process-based organisation
• Strong track record of business success
• Fluent in English,both written and verbal. Good level of Chinese is preferred
• Flexibility / adaptability

This is a People Leader position with direct and indirect reports to manage. Occasion travel within domestic Malaysia and regional will be required.

The role is based in Malaysia, Shah Alam office.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.

Job Category: Sales & Services

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.