Guest Service Expert — Memorable Dining Experience

Sheraton; Selangor; On-site; MYR 24,000 - 34,000; Full time

Job summary

Sheraton Malaysia invites you to join our Guest Service Expert team in Petaling Jaya. You’ll help create memorable dining experiences by greeting guests, taking orders, delivering meals and drinks, and coordinating with kitchen staff to ensure smooth service.

The role is full-time, non-management, with Education: high school diploma or GED and less than 1 year related experience. We value teamwork, professionalism, and a proactive guest‑first attitude.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Set tables, communicate with the kitchen, and serve guests as part of the guest experience.
• Maintain safety, follow policies, and present professional appearance.
• Move and lift items up to 25 pounds, with assistance up to 50 pounds.

Education

High school diploma or GED

Job description

Sheraton Malaysia invites you to join our Guest Service Expert team in Petaling Jaya. You’ll help create memorable dining experiences by greeting guests, taking orders, delivering meals and drinks, and coordinating with kitchen staff to ensure smooth service.

The role is full-time, non-management, with Education: high school diploma or GED and less than 1 year related experience. We value teamwork, professionalism, and a proactive guest‑first attitude.