Guest Experience Specialist

Moxy Hotels; Putrajaya; On-site; MYR 28,000 - 45,000; Full time

Job summary

Moxy Hotels in Putrajaya, Malaysia is seeking a Guest Experience Expert to welcome guests and support their stay. You’ll handle check-in/check-out tasks, assist with luggage, coordinate requests, and ensure safety and brand standards are met. This full-time role requires energy, teamwork, and a proactive guest-first mindset.

Join a playful, high-energy team that delivers memorable experiences and supports guests from arrival to departure, while upholding Marriott’s service standards.

Qualifications

• High school diploma or GED is required.

Responsibilities

• Assist guests with loading/unloading luggage and transporting to/from guest rooms or bell area.
• Handle check-in and check-out tasks and guest requests as part of a seamless experience.
• Complete required reports and ensure adherence to company policies.

Education

High school diploma or GED

Job description

Moxy Hotels in Putrajaya, Malaysia is seeking a Guest Experience Expert to welcome guests and support their stay. You’ll handle check-in/check-out tasks, assist with luggage, coordinate requests, and ensure safety and brand standards are met. This full-time role requires energy, teamwork, and a proactive guest-first mindset.

Join a playful, high-energy team that delivers memorable experiences and supports guests from arrival to departure, while upholding Marriott’s service standards.