Guest Experience Host

Grand Hyatt; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Grand Hyatt Kuala Lumpur invites applications for a Front Desk/Guest Services Host role within the Rooms Division. You will welcome guests, assist with inquiries and ensure a seamless, personalized service experience across all touchpoints. Fresh graduates are encouraged to apply.

A degree or diploma in Hospitality or Tourism is preferred. Strong communication and interpersonal skills are essential to thrive in a busy luxury hotel environment.

Qualifications

• Ideally with a degree or diploma in Hospitality or Tourism management.
• Fresh graduates are encouraged to apply.
• Good customer service, communications and interpersonal skills are a must.
• Due to Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.

Responsibilities

• Provide excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running within the Rooms Division.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Grand Hyatt Kuala Lumpur invites applications for a Front Desk/Guest Services Host role within the Rooms Division. You will welcome guests, assist with inquiries and ensure a seamless, personalized service experience across all touchpoints. Fresh graduates are encouraged to apply.

A degree or diploma in Hospitality or Tourism is preferred. Strong communication and interpersonal skills are essential to thrive in a busy luxury hotel environment.