Guest Experience Associate - Service Crew

MAS Awana Services; Alor Setar; On-site; MYR 24,000 - 36,000; Full time

Job summary

Mas Awana Services Sdn Bhd in Alor Setar, Kedah is seeking a dedicated Service Crew to join our team in a full-time role that helps deliver memorable hospitality experiences to guests.

You will greet guests, take orders, serve food and beverages, maintain cleanliness, handle payments at the POS, and work closely with kitchen and other crew to ensure smooth operations and high service standards.

Qualifications

• Experience in waiting/food service is advantageous.
• Strong communication and guest service orientation.
• Able to stand long hours and carry service items.
• Flexible schedule including evenings and weekends.

Responsibilities

• Greet guests and seat them courteously.
• Take orders and relay to kitchen and bar.
• Serve food and drinks promptly to guests.
• Maintain cleanliness of service areas.
• Handle payments using POS systems.
• Clear and reset tables between seatings.
• Collaborate with kitchen and service staff to ensure smooth operations.
• Adhere to food safety regulations.
• Assist with events and service setups.

Job description

Mas Awana Services Sdn Bhd in Alor Setar, Kedah is seeking a dedicated Service Crew to join our team in a full-time role that helps deliver memorable hospitality experiences to guests.

You will greet guests, take orders, serve food and beverages, maintain cleanliness, handle payments at the POS, and work closely with kitchen and other crew to ensure smooth operations and high service standards.