Guest Experience Associate - Hotel Housekeeping

ONYX Hospitality Group; Malaysia; On-site; MYR 18,000 - 26,000; Full time

Job summary

ONYX Hospitality Group in Malaysia is seeking a dedicated Housekeeping team member to ensure all guest requests and complaints are handled with care and professionalism. The role involves maintaining cleanliness throughout guest rooms and public areas, following established cleaning procedures and providing exceptional service.

The ideal candidate is detail-oriented, can work under pressure, and possesses a genuine passion for making guests smile. Applicants must be local and permanent residents of Malaysia.

Qualifications

• Authentic energy and genuine passion for making guests smile.
• Ability to work alone and unsupervised.
• Exceptional attention to detail.

Responsibilities

• Ensures guest requests and complaints are handled appropriately.
• Knows and follows established cleaning procedures.
• Implements turndown service according to standards.
• Cleans all designated public areas in accordance with procedures.

Skills

Attention to detail

Work under pressure

Positive attitude

Ability to learn and grow

Education

High school or equivalent

Vocational training

Job description

ONYX Hospitality Group in Malaysia is seeking a dedicated Housekeeping team member to ensure all guest requests and complaints are handled with care and professionalism. The role involves maintaining cleanliness throughout guest rooms and public areas, following established cleaning procedures and providing exceptional service.

The ideal candidate is detail-oriented, can work under pressure, and possesses a genuine passion for making guests smile. Applicants must be local and permanent residents of Malaysia.