Growth-Focused Account Lead — Social Media & Strategy

Palm Era; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Palm Era is seeking an Account Lead in Malaysia to drive day-to-day client operations and growth. You will manage social media execution, oversee strategy, and identify expansion opportunities within existing accounts.

The role emphasizes client leadership, performance analysis, and proactive upselling within a high-growth agency setting, offering an entrepreneurial path for career development.

Qualifications

• Minimum 5 years of experience in a marketing agency environment.
• Proven ability to manage social media platforms, campaigns, and performance.
• Ability to analyze and interpret campaign performance data.
• Familiarity with digital marketing tools and platforms.
• Full command of the English language (written and verbal).

Responsibilities

• Oversee day-to-day account operations and campaign execution across platforms, particularly social media.
• Manage social media strategy, scheduling, and performance monitoring.
• Ensure timely delivery of client deliverables and coordinate with internal teams to meet deadlines.
• Analyze campaign performance and provide actionable insights to clients.
• Prepare and present regular performance reports and strategic recommendations.
• Serve as primary point of contact for assigned accounts; build and maintain strong relationships.

Skills

Marketing strategy

Social media management

Campaign analysis

Digital marketing tools

English communication

Tools

Google Analytics

Facebook Ads Manager

LinkedIn Campaign Manager

Job description

Palm Era is seeking an Account Lead in Malaysia to drive day-to-day client operations and growth. You will manage social media execution, oversee strategy, and identify expansion opportunities within existing accounts.

The role emphasizes client leadership, performance analysis, and proactive upselling within a high-growth agency setting, offering an entrepreneurial path for career development.