Graphic Designer

Print It Online Sdn. Bhd.; Sitiawan; On-site; MYR 23,000 - 36,000; Full time

Job summary

Print It Online Sdn. Bhd. in Sitiawan, Perak, is seeking a versatile Graphic Designer & Customer Engagement specialist. You will design using professional software, adjust artwork per customer requests, and manage inquiries across Shopee, TikTok Shop, and WhatsApp.

Responsibilities include minor design tweaks, checking file quality, preparing print-ready artwork, and confirming order details while delivering friendly, multilingual support (BM/BI/BC) to diverse customers. Fresh graduates welcome.

Qualifications

• Strong communication and customer-handling skills.
• Ability to multitask and stay calm under pressure.
• Fluent in multiple languages (BM + BI / BC).
• Familiar with Google Sheet, Google Drive, and email workflows.

Responsibilities

• Design using professional software and make adjustments per customer requests.
• Check file quality and resolve basic file issues.
• Prepare artwork for printing and organize documents for printing.
• Handle customer enquiries and orders on Shopee / TikTok / WhatsApp, including product info and after-sales support.
• Confirm artwork, order details, and customer information.
• Provide quotations and basic after-sales information.

Skills

Graphic design

Customer service

Multilingual communication

Google Workspace tools

Clear communication

Education

Diploma preferred

Tools

Google Sheets

Google Drive

Email

Job description

This role combines design and customer engagement responsibilities. You will create designs using professional software, make adjustments based on customer requests, and manage customer interactions across multiple platforms.

Key responsibilities

1. Design

Make minor design adjustments based on customer requests (e.g., adding names, resizing, removing background)

Check file quality and solve basic file issues

Prepare artwork for printing and arrange artwork into professional documents for printing

Respond to customer enquiries and handle customer orders, product enquiries, complaints, and after-sales issues on Shopee / TikTok / WhatsApp

Confirm artwork, order details, and customer information

Provide product info, quotations, and basic after-sales support

Requirements

Good communication and customer-handling skills

Able to multitask and remain calm under pressure

Able to communicate in multiple languages (BM + BI / BC)

Familiar with computer tools: Google Sheet, Google Drive, email

Willing to learn printing and e-commerce workflows (training provided)

Fresh graduates are welcome to apply

Preferred Qualifications

At least Diploma Holders (preferred)

Experience with Printing Industry (preferred)

E-commerce experience (Shopee / TikTok Shop) (preferred)

Stable personality, mature mindset, long-term career intention.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years' experience do you have as a graphic designer? Which of the following types of qualifications do you have? Do you have experience using online selling platforms? (e.g. eBay)

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.