Global Service Delivery Lead - Azure, Kubernetes, Python

CSI Interfusion; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

On-site facilities

Job summary

CSI Interfusion in Kuala Lumpur, Malaysia, seeks a Technical Service Engineer Program Manager to lead service engineering delivery across local and global teams, coordinating incidents, deployments, and delivery schedules.

You will drive process improvements, mentor engineers, manage cross-time-zone communications, and ensure quality and security standards while aligning with customer expectations.

Qualifications

• Bachelor's degree or higher required.
• 3+ years in technical service delivery or project coordination.
• Familiarity with Azure, Azure DevOps, Docker, Kubernetes and Python.

Responsibilities

• Lead live-site service operations, including on-call rotations and incident response.
• Plan and coordinate project delivery across engineering and global teams.
• Serve as a key customer contact, clarify requirements and report progress.
• Coordinate release, security and QA activities, including testing and automation.
• Establish and improve delivery processes and quality standards.
• Support recruitment, onboarding and day-to-day team administration.

Skills

Azure

Azure DevOps

Docker

Kubernetes

Python scripting

Project coordination

Team building

Education

Bachelor's degree or above

Tools

GitHub Copilot

ChatGPT

Job description

CSI Interfusion in Kuala Lumpur, Malaysia, seeks a Technical Service Engineer Program Manager to lead service engineering delivery across local and global teams, coordinating incidents, deployments, and delivery schedules.

You will drive process improvements, mentor engineers, manage cross-time-zone communications, and ensure quality and security standards while aligning with customer expectations.