Global Quality Programs Lead (Remote/Hybrid)

LAM RESEARCH Corporation; Simpang Ampat; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Lam Research seeks a Manager of the factory quality program managers to lead cross-functional quality operations from the customer to factory resources. You will be the SME ensuring efficient execution and quality objectives while partnering with factory and field to identify process improvements.

The role requires strong program management skills, supplier management, and data analysis capabilities within a global, matrixed environment. Hybrid on-site and remote work options are available.

Qualifications

• Bachelor’s degree or equivalent with 4-6 years of supervisory experience.
• Expert understanding of program management methodologies, tools, and systems.
• Strong supplier management and methodologies to drive systematic quality performance improvement.
• Ability to perform in depth data analysis required to visually represent, influence, and resolve complex business process, systems, and quality problems.
• Excellent communicator in a highly matrixed environment with competing priorities and schedules.
• Leading cross‑functional teams to successful achievement of objectives.

Responsibilities

• Be the cross‑functional leader of the quality business process health, execution, and efficiency between the customer, field, and factory resources.
• Serve as the central resource and escalation point where guidance and/or conflict resolution is required to achieve efficient operational execution while delivering on quality objectives.
• Recognized as the Subject Matter Expert (SME) for all facets of the Global Operations Quality business process end to end and partners with the factory and field in discovery of opportunities for business process and system improvements.
• Collaborates with product management on defining and validating business requirements and ensuring the effectiveness of programs and change management.

Skills

Program management methodologies

Data analysis

Communication

Leading cross-functional teams

Interpersonal skills

Education

Bachelor’s degree or equivalent

Masters preferred

Tools

Microsoft Office

Qlik

SAP

IE

Job description

Lam Research seeks a Manager of the factory quality program managers to lead cross-functional quality operations from the customer to factory resources. You will be the SME ensuring efficient execution and quality objectives while partnering with factory and field to identify process improvements.

The role requires strong program management skills, supplier management, and data analysis capabilities within a global, matrixed environment. Hybrid on-site and remote work options are available.