Global Payroll Operations Specialist (Malaysia)

Rippling; Malaysia; On-site; MYR 60,000 - 120,000; Full time

Job summary

Rippling is hiring a Global Payroll Operations Specialist to join our APAC-focused team. You will own operational payroll across select countries, manage relationships with external partners, and help expand our payroll capabilities beyond the US.

You will work with engineering and product to ensure payroll software supports tax compliance, bug resolution, and tooling priorities. Strong communication and deadlines-driven execution are essential for success.

Qualifications

• Minimum of 4+ years in a Malaysia payroll processing role
• 2+ years in a client facing role
• Direct experience running payroll with local Malaysia payroll softwares
• Deep expertise of Malaysia payroll and ability to run end to end processes within the country
• Experience with payroll related systems and software

Responsibilities

• Execute timely payroll, filings, and payments for all customers across key countries
• Interface with government agencies and partners; resolve issues for customers
• Collaborate with Global Payroll Engineering and Product teams to ensure compliant payroll software and bug fixes

Skills

Malaysia payroll

Client facing

Deadline-driven

Payroll concepts

Payroll regulations

Tools

Google Docs/Sheets/Excel

Salesforce queues

JIRA

Confluence

Job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.85B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritise candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

We're looking for an experienced payroll specialist to join Rippling's Global Payroll Operations team. We are rapidly expanding Rippling to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling's broader suite of products. This position will play an important part of our team covering the APAC region. As Rippling expands its product offerings globally, there is a critical business need for Rippling to develop new muscles around global product operations and country-specific payroll expertise outside of the US.

This role, Global Payroll Operations Specialist, is a critical hire for the Global Payroll Operations team that will be fully dedicated to developing and executing these new capabilities. This role will own all operational aspects across select countries, relationships with our external partners, and drive our expansion into new customer segments and geographies. This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience.

What you will do

• Execute timely payroll, filings, and payments for all customers across key countries
• Drive issue resolution and communication with various government agencies and partners; you will directly interface with our customers and resolve issues on their behalf
• Work closely with Global Payroll Engineering and Product teams to ensure that:
  • Natively built payroll software supports key payroll and tax compliance requirements
  • Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed
  • Internal tooling requirements are properly prioritised and implemented

What you will need

• Minimum of 4+ years in an Malaysia payroll processing role, and 2+ years in a client facing role
• Direct experience running payroll with local Malaysia payroll softwares.
• Deep expertise of Malaysia payroll and ability to run end to end processes within the country.
• Bonus if you have experience running payroll in additional APAC countries.
• Process payroll activities in accordance with company guidelines, social security, legislations and local taxes requirements.
• Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with Salesforce queues, JIRA, and Confluence a plus
• Ability to review and validate calculations
• Must have understanding of payroll concepts
• Strong knowledge of payroll regulations
• Has working experience with payroll related systems and software
• Deep understanding of the leave entitlements
• Good knowledge of labor legislation
• Strong organizational skills and able to work under strict deadlines
• Fluent in English - written and spoken
• Experience in additional APAC, LATAM, EMEA countries is a bonus

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail]