Global Market Engagement Lead for Provider & Client Growth

Cigna Health and Life Insurance Company; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

The Global Market Engagement Senior Analyst at Cigna Health and Life Insurance Company supports provider market engagement activities to strengthen collaboration between the Health Organization and Commercial teams across Cigna Healthcare International Health.

This role enables client retention, sales enablement, market differentiation, and provider value communications through delivering engagement initiatives, strategic projects, reporting, and stakeholder support across multiple functions and

Qualifications

• Bachelor's degree in business, healthcare administration, communications, marketing, public relations, health policy, or a related field.
• Minimum three years of healthcare industry experience, preferably within international health insurance, provider relations, provider network management, client management, account management, commercial support, healthcare operations, or related functions
• Minimum one year of experience supporting clients, customer-facing programs, commercial operations, account management activities, or stakeholder engagement initiatives
• Experience managing projects, workstreams, reporting activities, communications, stakeholder engagement initiatives, or customer-focused operational support activities
• Experience collaborating across multiple functions within a matrix organization

Responsibilities

• Support delivery of Market Engagement initiatives that contribute to client retention, sales effectiveness, provider differentiation, and commercial growth objectives.
• Manage assigned Market Engagement projects, workstreams, and deliverables while ensuring timely execution and stakeholder communication.
• Develop and maintain Market Engagement scorecards, reporting, dashboards, analyses, and recurring communications to support leadership decision-making and organizational priorities.
• Support Market Engagement governance activities through coordination of meetings, maintenance of action plans, tracking of deliverables, and communication of progress updates
• Build and maintain effective working relationships with Commercial, Client Management, Broker, and Health Organization stakeholders to support provider market engagement activities and business objectives

Skills

English fluency

Stakeholder management

Project management

Analytics

Education

Bachelor's degree

Tools

SharePoint

MS Office

Job description

The Global Market Engagement Senior Analyst at Cigna Health and Life Insurance Company supports provider market engagement activities to strengthen collaboration between the Health Organization and Commercial teams across Cigna Healthcare International Health.

This role enables client retention, sales enablement, market differentiation, and provider value communications through delivering engagement initiatives, strategic projects, reporting, and stakeholder support across multiple functions and