Global Logistics Operations Specialist I-III (Penang)

Airspace; Ayer Itam; On-site; MYR 37,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Annual leave

Public holidays

Job summary

Airspace seeks an Operations Specialist I-III to support global time-critical logistics from the Penang office. You will provide world-class customer service, coordinate shipments, and help keep planes in the air by ensuring timely, accurate information across systems.

This role requires 1-2+ years in logistics, the ability to manage multiple tasks, and a willingness to work on-site in Penang. The team values collaboration, speed, and safety in operations.

Qualifications

• Experience in the international logistics environment is required.
• 2+ years in a similar customer service/operations role.
• Ability to rapidly switch tasks and priorities in time-critical logistics.

Responsibilities

• Provide world-class customer service to clients.
• Make quick decisions and resolve issues.
• Ensure KPIs are met and shipments move from point A to B.
• Collaborate with team members to deliver shipments efficiently.
• Document issues to support corrective actions and updates.
• Assist with daily logistics tasks and transaction processing.
• Track movement of goods and provide real-time shipment updates.

Skills

Logistics knowledge

Customer service

Attention to detail

Multitasking

English fluency

Decision making

Job description

Airspace seeks an Operations Specialist I-III to support global time-critical logistics from the Penang office. You will provide world-class customer service, coordinate shipments, and help keep planes in the air by ensuring timely, accurate information across systems.

This role requires 1-2+ years in logistics, the ability to manage multiple tasks, and a willingness to work on-site in Penang. The team values collaboration, speed, and safety in operations.