Global JML Transformation Analyst

LAVU TECH SOLUTIONS SDN. BHD.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

LAVU TECH SOLUTIONS SDN. BHD. is seeking an experienced Senior Business Analyst to lead JML-focused business analysis initiatives across HR, IT, IAM, and security teams. You will drive requirements, process standardization, and enterprise-wide solutions to improve employee lifecycle management.

You will collaborate with global stakeholders, facilitate workshops, and ensure compliance and operational excellence while delivering digital transformation initiatives and technology solutions.

Qualifications

• 8+ years of Business Analysis experience in large enterprise environments.
• Strong experience supporting Joiner, Mover, Leaver (JML) processes.
• Experience with global HR and IT stakeholders.
• Strong expertise in requirements elicitation, process mapping, and solution design.
• Experience with Agile and Waterfall delivery methodologies.
• Excellent stakeholder management and communication skills.
• Strong analytical, problem-solving, and facilitation abilities.
• Experience with Service Now and Saviynt.
• Identity lifecycle knowledge and management.
• At least basic knowledge of Entra.

Responsibilities

• Lead requirement gathering workshops and stakeholder interviews across HR, IT, Security, and Business functions.
• Analyze and document end-to-end JML business processes and workflows.
• Translate business requirements into detailed user stories, functional specifications, and acceptance criteria.
• Facilitate business process mapping, gap analysis, and impact assessments.
• Ensure alignment between business objectives and technology solutions.
• Drive standardization and optimization of onboarding, employee movement, and offboarding processes.
• Identify opportunities for automation and self-service capabilities.
• Support global transformation programs focused on workforce lifecycle management.
• Act as the primary liaison between business teams and technical delivery teams.
• Manage senior stakeholder expectations and facilitate decision-making.

Skills

JML processes

Requirements elicitation

Stakeholder management

Agile & Waterfall

Identity lifecycle

Tools

ServiceNow

Saviynt

Job description

LAVU TECH SOLUTIONS SDN. BHD. is seeking an experienced Senior Business Analyst to lead JML-focused business analysis initiatives across HR, IT, IAM, and security teams. You will drive requirements, process standardization, and enterprise-wide solutions to improve employee lifecycle management.

You will collaborate with global stakeholders, facilitate workshops, and ensure compliance and operational excellence while delivering digital transformation initiatives and technology solutions.