Global E‑commerce Operations Specialist

Reolink; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Reolink seeks a hands-on e‑commerce Manager to oversee marketplaces in Australia, Europe, and the US. You will write listings, optimize content, conduct keyword research, and drive promotions to boost traffic and sales across platforms.

You will analyze sales data, maintain policy compliance, and ensure smooth order fulfillment from a Kuala Lumpur base. A bachelor's degree is required, with strong analytical skills and attention to detail.

Qualifications

• Bachelor's degree in any field.
• Solid understanding of platform policies such as Amazon, Shopee, Lazada.
• Proven experience in cross-border e-commerce (B2C) is an advantage, particularly for Australia and Europe & US markets.
• Strong analytical skills with the ability to interpret sales data and optimize performance.
• Detail-oriented, responsible, and able to work independently in a fast-paced environment.

Responsibilities

• Manage and maintain the company’s e-commerce storefronts across multiple platforms, ensuring smooth daily operations and optimal store performance, with a focus on the Australia and Europe & US markets.
• Upload product listings across platforms, including writing and optimizing high-quality titles, descriptions, and item specifics, aligned with target market preferences.
• Conduct keyword research and listing optimization to improve product visibility, search ranking, and conversion rates across different platform algorithms.
• Plan and execute promotional strategies (e.g., discounts, campaigns, ads, sponsored listings) tailored to target markets to drive traffic and sales growth.
• Monitor and process customer orders while coordinating fulfillment to meet platform-specific performance standards.
• Track and analyze sales performance, traffic, and conversion data across platforms, provide actionable insights and continuously optimize product and pricing strategies.
• Ensure full compliance with each platform's policies, guidelines, and best practices to safeguard account health and business continuity.

Skills

Cross-border e‑commerce

Analytical skills

Attention to detail

Independent work

Education

Bachelor's degree

Tools

Amazon policies

Shopee policies

Lazada policies

Job description

Reolink seeks a hands-on e‑commerce Manager to oversee marketplaces in Australia, Europe, and the US. You will write listings, optimize content, conduct keyword research, and drive promotions to boost traffic and sales across platforms.

You will analyze sales data, maintain policy compliance, and ensure smooth order fulfillment from a Kuala Lumpur base. A bachelor's degree is required, with strong analytical skills and attention to detail.