Fund Distribution Operations Lead — Dealing & Settlement

Groupecreditagricole; Putrajaya; On-site; MYR 100,000 - 145,000; Full time

Job summary

CACEIS Malaysia in IOI City, Putrajaya, invites applications for an Assistant Manager in Fund Distribution Services to ensure accurate and timely processing of capital calls, subscriptions, distributions, redemptions, transfers and conversions. The role oversees Dealing, Reporting and Settlement activities and maintains service levels.

The successful candidate will lead day-to-day operations, validate transactions, and coach colleagues while upholding governance and client service standards

Responsibilities

• Manage day-to-day activities for Dealing, Reporting and Settlement including validation.
• Ensure accuracy, timeliness and completeness of transactions per procedures, meeting SLA & KPI.
• Be the go-to person for Dealing, Reporting and Settlement and escalate as needed.
• Monitor workloads and coach team on technical operations and handle escalation to management.
• Enhance governance during Distribution/Special Events/Ad-hoc requests with high attention.
• Monitor daily tasks to ensure timely and accurate completion (trade processing, dispatching, cash processing, electronic dealing, reporting, distribution).
• Ensure deadlines are met and issues are escalated to stakeholders & clients.
• Perform quality checks or second level validation on outputs.
• Ensure daily cut-offs adhere to SLA and maintain quality across activities.
• Manage queries and liaise with other departments to provide high-quality service.

Job description

CACEIS Malaysia in IOI City, Putrajaya, invites applications for an Assistant Manager in Fund Distribution Services to ensure accurate and timely processing of capital calls, subscriptions, distributions, redemptions, transfers and conversions. The role oversees Dealing, Reporting and Settlement activities and maintains service levels.

The successful candidate will lead day-to-day operations, validate transactions, and coach colleagues while upholding governance and client service standards