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JD Sports Fashion Malaysia in Penang is seeking a Sales Adviser to deliver excellent customer service, drive sales targets, and contribute to store profitability by promoting the full product range.
You will greet customers warmly, offer alternatives and upsell, use in-store devices, and deputise for colleagues as required. A passion for retail and sportswear, with strong communication skills, will help you succeed in this role.
Being part of JD Team, you will be responsible for ensuring our customer receive the best possible service each time they visit your store. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.
Drive sales, ensuring that targets are achieved and, where possible, exceeded.
Utilise the in-store devices, offering the customer the whole product range.
Provide alternatives and add on sales at every opportunity.
Greet all customers in a warm, genuine and friendly manner.
Ensure that customers receive the best possible service every time that they enter a JD store.
Understand the process of the Customer Service measuring programme.
To deputise for other staff, work within departments, or carry out other duties as required.
Represent JD Sports in the most professional manner at all times.
Conduct your work in a safe and responsible manner.
With Over 30 years of experience in sports fashion retail, JD Sports distributes the latest and best street style sports fashion brands to the globe. Among the familiar brands are Adidas Originals, Nike, New Balance, Puma, Lacoste, Filla and Supply and Demand. Additionally, JD Sports also distributes exclusive sneakers designed by leading designers that are supplied and sold only via JD. JD Sports' deep experience and understanding of sneakers has earned the company the reputation as 'King Of Trainers'. Founded in 1981 and headquartered in Bury, United Kingdom, the company currently operates over 800 stores worldwide.