Frontline Customer Success Executive
IBAG PREMIUM (M) SDN BHD
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Job summary
IBAG PREMIUM (M) SDN BHD is seeking a Customer Service Executive to act as the backbone of the front line, ensuring orders, enquiries, and handovers are smooth so that sales and operations can deliver on time and without friction.
You will build practical customer-facing skills through daily interactions and real case resolutions, and elevate problem solving by managing complex complaints and owning follow-ups to improve service quality.
Job description
IBAG PREMIUM (M) SDN BHD is seeking a Customer Service Executive to act as the backbone of the front line, ensuring orders, enquiries, and handovers are smooth so that sales and operations can deliver on time and without friction.
You will build practical customer-facing skills through daily interactions and real case resolutions, and elevate problem solving by managing complex complaints and owning follow-ups to improve service quality.
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