Front Desk & Visitor Experience Specialist

DHL Supply Chain; Selangor; On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a Receptionist to be the first point of contact for visitors and callers in our Shah Alam site. You will manage inquiries, route requests, and support daily administrative tasks to ensure smooth operations.

The role requires strong English communication, basic MS Office skills, and a willingness to work overtime during peak periods. Seksyen 23, Shah Alam-based, on-site position with a friendly team environment.

Qualifications

• Minimum SPM with at least 1 year of experience as a Receptionist or related role.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Hands-on experience with printers, scanners, and faxing machine.
• Strong verbal and written English communication skills.

Responsibilities

• Serve as the first point of contact by welcoming and assisting visitors.
• Direct guests to appropriate departments in a timely manner.
• Manage incoming calls, emails and inquiries and route them appropriately.
• Maintain an organized reception area and stock office materials.
• Receive, sort and distribute mail and deliveries efficiently.
• Coordinate meeting schedules and calendar appointments.
• Support marketing in coordinating internal and external events and logistics.
• Perform general administrative duties as required.

Skills

MS Office

English communication

Multitasking

Time management

Receptionist experience

Education

SPM

Tools

Printers

Scanners

Fax machine

Job description

DHL Supply Chain is seeking a Receptionist to be the first point of contact for visitors and callers in our Shah Alam site. You will manage inquiries, route requests, and support daily administrative tasks to ensure smooth operations.

The role requires strong English communication, basic MS Office skills, and a willingness to work overtime during peak periods. Seksyen 23, Shah Alam-based, on-site position with a friendly team environment.