Front Desk Manager Club Med Cherating

Club Med; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A renowned resort management company is seeking a Front Desk Manager for its location in Kuching, Malaysia. The role involves overseeing and motivating an international team, coordinating reception activities, and ensuring guest satisfaction. Ideal candidates will be sociable, multilingual, and experienced in team leadership. This position offers the chance to engage in various resort activities and is open to people with disabilities.

Qualifications

• Ability to connect with guests and build trusting relationships.
• Proficient in at least two languages.
• Experience in team leadership and motivation.

Responsibilities

• Oversee and motivate an international team of 20 to 25 employees.
• Coordinate all reception activities.
• Develop local sales in the resort.
• Ensure compliance with health and safety rules.

Skills

Sociability

Problem-solving skills

Multilingual communication

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Oversee, unite and motivate an international team of 20 to 25 employees (evaluations, training with the University of Talents, development opportunities...)
• Coordinate all reception activities
• Inform, coordinate and organise the customers' stay and meet their expectations
• Develop local sales in the resort
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets
• Unite and motivate your teams around the defined objectives and support their development

In becoming a G.O Front Desk Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.