Food Team Leader - New Store Opening & Experience

SmartRecruiters, Inc.; Kuching; On-site; MYR 67,000 - 100,000; Full time

Job summary

IKEA Kuching is opening soon, and we are seeking an IKEA Food Leader to join our pioneering team. You will lead the daily operation of the IKEA Restaurant, Swedish Bistro and Swedish Food Market, balancing customer satisfaction, commercial performance and operational efficiency.

Join a brand-new store and help bring the IKEA Food concept to life. You will inspire and develop your team, ensure high standards of food quality and safety, and collaborate with store functions to support business

Qualifications

• Experience in food service or hospitality operations.
• Knowledge of food safety and hygiene standards (HACCP).
• Retail or restaurant operations experience is a plus.
• Sales performance and KPI awareness.

Responsibilities

• Lead, coach and develop IKEA Food co-workers to build a strong team.
• Deliver an outstanding customer experience with welcoming service.
• Ensure attractive food offers through presentation and merchandising.
• Monitor feedback and sales to continuously improve operations.
• Maintain clean, inviting food areas and plan staffing to ensure smooth operations.
• Oversee dishwashing and service-provider performance where applicable.
• Ensure compliance with IKEA Quality, Food Safety, HACCP, safety and legal requirements.

Skills

Food service operations

Team leadership

Customer experience

Planning

Job description

IKEA Kuching is opening soon, and we are seeking an IKEA Food Leader to join our pioneering team. You will lead the daily operation of the IKEA Restaurant, Swedish Bistro and Swedish Food Market, balancing customer satisfaction, commercial performance and operational efficiency.

Join a brand-new store and help bring the IKEA Food concept to life. You will inspire and develop your team, ensure high standards of food quality and safety, and collaborate with store functions to support business