Food Service Associate — Fast-Paced Growth

IKEA; Kuching; On-site; MYR 20,000 - 31,000; Full time

Job summary

IKEA Malaysia is seeking a Food Associate to deliver meals and create a welcoming dining experience in our store. You will help serve customers, handle orders, and support sales in a fast-paced retail environment.

Join a global brand with training and development opportunities, contributing to a better everyday life for many people while growing your career in hospitality and retail operations.

Qualifications

• Passion for food and customer service.
• Friendly, positive, approachable personality.
• Ability to work well in a fast-paced environment.
• Good teamwork and communication skills.
• Willingness to learn and follow food safety procedures.
• Flexible and able to support different tasks when needed.
• Local Malaysian applicants encouraged; age 18+.
• Experience handling cash registers in food services.
• Sales-driven and customer-focused.

Responsibilities

• Prepare and serve food according to IKEA Food standards.
• Provide friendly and efficient customer service.
• Assist customers with orders and answer basic questions about products and menu items.
• Support sales by recommending meals, snacks, and promotional offers.
• Ensure food preparation and dining areas are clean, safe, and well-maintained.
• Follow food safety, hygiene, and health & safety requirements at all times.
• Help manage stock, replenish products, and minimise food waste.
• Process customer transactions accurately when required.
• Support store operations in other areas when business needs require.

Skills

Customer service

Teamwork

Communication

Food safety

Cash handling

Sales-driven

Flexible

Fast-paced

Customer-focused

Job description

IKEA Malaysia is seeking a Food Associate to deliver meals and create a welcoming dining experience in our store. You will help serve customers, handle orders, and support sales in a fast-paced retail environment.

Join a global brand with training and development opportunities, contributing to a better everyday life for many people while growing your career in hospitality and retail operations.