Food Experience & Quality Specialist

IKEA Gruppe; Kuala Lumpur; On-site; Confidential; Full time

Job summary

IKEA Gruppe in Malaysia is seeking a team member specialised in food production, quality, food safety, efficiency and range presentation to ensure guests enjoy a tasty meal. You will share specialist knowledge with colleagues and guests.

Your tasks include contributing to a safety-first culture, ensuring efficiency, and actively learning about the food range while presenting it to inspire guests and responding to feedback.

Qualifications

• Experience handling cash registers in the food services industry.
• Excellent customer service and a sales-driven attitude.
• Passionate about food and people.
• Flexible, curious and eager to learn; works well with others.
• Strong attention to detail and time-management.
• Pride in how you serve our range to customers and encourage repeat visits.
• Able to work on weekends, shifts and public holidays.

Responsibilities

• Contribute to a safety-first culture in the store.
• Ensure operational efficiency and that routines are followed by colleagues.
• Learn about the food range content, origins, preparation and benefits and share with guests.
• Present the IKEA food range to inspire guests.
• Respond quickly to commercial opportunities and customer feedback.
• Support department action plans and manager goals.

Skills

Cash handling

Customer service

Food passion

Flexible learner

Attention to detail

Pride in service

Shift work

Job description

IKEA Gruppe in Malaysia is seeking a team member specialised in food production, quality, food safety, efficiency and range presentation to ensure guests enjoy a tasty meal. You will share specialist knowledge with colleagues and guests.

Your tasks include contributing to a safety-first culture, ensuring efficiency, and actively learning about the food range while presenting it to inspire guests and responding to feedback.