Food & Beverage Server

UOA Hospitality; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company based in Kuala Lumpur seeks an individual for a guest service role. Responsibilities include greeting guests, taking food and beverage orders, ensuring cleanliness of the dining area, and assisting with menu recommendations. Candidates should possess good communication and customer service skills, as well as a positive attitude and willingness to learn. This role is crucial for maintaining high service and hygiene standards.

Qualifications

• Good communication and customer service skills.
• Positive attitude and willingness to learn.

Responsibilities

• Greet and welcome guests in a polite and professional manner.
• Take food and beverage orders accurately and enter them into the system.
• Serve food and beverages according to service standards.
• Ensure tables are properly set up before service and cleared after use.
• Assist guests with menu recommendations and answer basic inquiries.
• Ensure cleanliness of dining area, tables, and service stations.
• Handle guest requests and complaints promptly and politely.
• Follow hygiene, safety, and hotel service standards at all times.
• Work closely with kitchen and service teams to ensure smooth operations.

Skills

Good communication

Customer service skills

Positive attitude

Job description

Greet and welcome guests in a polite and professional manner

Take food and beverage orders accurately and enter them into the system

Serve food and beverages according to service standards

Ensure tables are properly set up before service and cleared after use

Assist guests with menu recommendations and answer basic inquiries

Ensure cleanliness of dining area, tables, and service stations

Handle guest requests and complaints promptly and politely

Follow hygiene, safety, and hotel service standards at all times

Work closely with kitchen and service teams to ensure smooth operations

REQUIREMENTS

Good communication and customer service skills

Positive attitude and willingness to learn